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Hotel Royal @ Queens

12 Queen Street , Bugis, Singapore (Show on map)

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Good 7.5
based on 808 reviews

"Location central for shopping area,clean hotel and value..."

  • Koh, Brunei Darussalam
  • June 29, 2015
  • Area: Bugis
  • Rooms : 231
  • Free Wi-Fi

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Room Types
Max
Rates
Executive - Guaranteed 7am check in
Executive
Executive - 7am
Executive - Guaranteed 7am check in (with breakfast)
Executive - Free Internet
Executive with Breakfast - Free Internet
Serviced Apartment - Free Internet
Serviced Apartment
Serviced Apartment - With Breakfast

 

When would you like to stay at this hotel?

Features of Hotel Royal @ Queens
Facilities

24-hour front desk

car park

concierge

currency exchange

elevator

executive floor

family room

laundry service

luggage storage

meeting facilities

restaurant

safety deposit boxes

shops

  
Sports and Recreation

fitness center

outdoor pool

 
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  
Languages Spoken

Chinese (Mandarin)

English

Malay

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Hotel Royal @ Queens is strategically located in the heart of the city's dynamic business, cultural, and entertainment hubs, just 30 minutes away from the airport. The renovated entrance and lobby of the hotel is decorated in a contemporary style and offers a personalized satellite desk check-in counter. Another distinctive feature is Queens's Brasserie which offers guests a selection of Western, Italian, and local cuisines. Hotel Royal @ Queens also houses Chinese and Japanese restaurants and the Zan Za Bar pub/lounge, providing live music entertainment. The 223 quality guestrooms, including eight executive suites and 16 serviced apartments, offer a range of amenities to ensure a relaxing stay. Recreational facilities include a fitness room and a sauna. Local area attractions within easy reach from the hotel's doorstep include Orchard Road, Chinatown, Little India, the Raffles Shopping Centre, Bugis Village, Suntec, and the Marina. For your reservation at Hotel Royal @ Queens, simply submit your requested dates below and complete our secure online booking form. Hotel Royal @ Queens is strategically located in the heart of the city's dynamic business, cultural, and ... see more
Bedding type are subjected to availability on the day of arrival.

This is a strictly non-smoking property.



Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance to Airport
28 km

Non-Smoking Rooms / Floors
yes

Number of Floors
16

Number of Rooms
231

Room Voltage
220

Time to Airport (Minutes)
30


Recent customer comments

Filter by Traveler Type

 

Good

7.5

from 808 reviews

Value for Money
7.1
Location
8.5
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
6.4
All reviews (808)
Sort by:
Vincent C. Families with older children Malaysia, July 26, 2015
Hotel Reservation

Air-conditioning, beds and TV
7
We were told the check-in time was 2PM and as such we reached the hotel by the mentioned time and was asked to wait a further 30 minutes with reasons such as, I quote from the Front Desk staff, "The former occupants of the room had left the room in a very bad condition and as such will need extra time to clean it". Should this be the waiting customer's problem or hotel management for non-timely preparation of the hotel room? I came with my family of four all the way from the airport via the MRT to have such responses told to us upon arrival at the hotel, is this even appropriate? Because of this, we were also not able to proceed with some of our plans which we have bought tickets due to the late check-in at the hotel. I wish to mentioned that first time experience is very important for each customer, and mine was not that satisfactory for that matter.
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Bing-Hung C. Business travelers Taiwan, July 3, 2015
Good accomodation

Good location and quiet
8
Good stay, but the pillow could be improved (too soft).
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Koh M. Groups Brunei Darussalam, June 29, 2015
Nice hotel

Location central for shopping area,clean hotel and value for money
6.7
Overall nice
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Angie C. Families with young children Philippines, June 28, 2015
The Truth

Location
6
I didn't like it that we had to ask for toiletries because they were not replenished. The used plates and glasses were not washed for days
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Bruce C. Business travelers Australia, June 11, 2015
Quiet, comfortable and ideal location

It was extremely quiet, the room layout and location to major shopping centre.
7
Excellent, so quiet and rooms were very comfortable and serviced well. Sometimes a little difficult to get a taxi but the staff always oblidging
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Kishen V. Solo travelers Singapore, June 11, 2015
Not Impressed

Clean Toilet, Spacious Toilet, and comfortable bed
5.3
It was fine but not i felt it should have been better, being a 4 star hotel. The thermostat in the room wasn't working and was unable to adjust the temperature.
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Tan C. Couples Malaysia, June 1, 2015
-

-
6.7
-
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Chow S. Couples Malaysia, May 23, 2015
nice

room and the check in receptionist
6.7
Nice n comfortable romm. But no lift to hotel
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Yih T. Business travelers Malaysia, May 23, 2015
Good location, old hotel, price slightly high

Location. Free Wifi with good speed, Location
6.7
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Shihtsan T. Business travelers Taiwan, May 11, 2015
Not a comfortable stay

Breakfast not good, room so so
5
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Customers like this hotel for:
Nearest transport:
  • Bras Basah MRT Station (0.2 Km / 3 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • Seletar Airport (13.3 Km)
  • Changi International Airport (16.5 Km)
Customer comments:
  • "Cleanliness" , "Convenient location" , "Polite staff"
Top attractions in the area:
  • Singapore Art Museum (0.1 Km / 2 min walk)
  • Bugis Street (0.5 Km / 6 min walk)
  • Raffles City Shopping Centre (0.5 Km / 6 min walk)
  • Sim Lim Square (0.6 Km / 8 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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