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Very good 7.5
Based on 869 reviews

Agoda Verified Reviews

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Very good



based on 869 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.2
  • Location 8.5
  • Room Comfort/Standard 7.6
  • Staff Performance 7.5
  • Value for Money 7.2
  • Food/Dining 6.5

7 marc Y.
United States
September 08, 2014
One night in SIN
location, room size,
It was good for the night. walls were a bit on the thin size. hotel is definitely an older one as the room was a good size when compared to normal SIN standards.

7.3 zorah K.
Malaysia
September 06, 2014
A night at Royal @Queens , Bras Basah Road , Singa
Central location
This hotel is not disabled friendly. We were driving from Kuala Lumpur, Malaysia to Singapore and we had parked our car at Level 5 of the hotel car park. My father is 93 years old and is in a wheel chair and there was no elevator/lift from Level 5 to the lobby. This was not said in the hotel description. I had to wheel my dad up to Level 3 ( the highest I could wheel him ) and leave him at the stairwell to get help . The hotel bathroom is slippery as the hotel management had renovated the rooms but the tiles were slippery in the bathroom. Very unhappy about this.

3.3 Anthony M.
United Kingdom
August 28, 2014
Not a good experience
Whilst visiting my daughter in Malaysia we also booked a weekend trip to Singapore. We chose this hotel as it was one of the hotels in Singapore with a 4 star rating that offered the option of an extra bed in the room for an extra charge which was cheaper than reserving 2 rooms. The room was not big enough for a 3rd bed (although one had been put in) to get in and out of bed my daughter had to climb over the double bed. The bathroom was dirty, the shower was totally inadequate to ensure the water came out of the shower head someone had to sit behind the shower curtain and hold the knob on the tap which redirected the water whilst another person showered, the flow was still inadequate and as the bath was narrow the dirty shower curtain stuck to your body all the time. The room had a very long room service menu and on returning to the hotel on the Saturday evening at 10:30 pm we requested 2 bottles of Evian water the only water available which was mineral water not drinking water. the hotel said they didn't have any and usually went to the 7-11 store to collect it if it was requested. My daughter asked them to do this for us and they refused.One member of staff then put down his sandwich and then proceeded to show my husband and daughter the convoluted way of getting to the 7-11 store which meant going up back alleys and through another hotel up the road. The foyer did not smell very nice the 'restaurant' was at one side and the smell was so unappealing we did not partake of breakfast on either of the 2 mornings even though it was included in the price. When mentioning the problems to the staff they just looked at you and smiled and did nothing to help. The bedroom itself was adequate but very 'tired' and the bedding did appear to be clean the only redeeming feature but I didn't dare look at the mattress. The hotel is near the MRT but don't let that sway you if you want a clean hotel with good service.

7.7 CHANG H.
Malaysia
August 27, 2014
It was a nice stay!
staff, location and breakfast
The hotel is quite close to the shopping center, hawker center and MRT.

5.3 BENJAMIN H.
Singapore
August 24, 2014
no value
location
Mediocre

6.3 Paolo E.
Philippines
August 23, 2014
Good location for F1
Location, convenience, price
Conveniently located near the grandstands during the F1 race.

10 Hj I.
Brunei Darussalam
August 20, 2014
Excellent location
Friendly Staff, Great Location, Good Service
Enjoy Staying there with my family

7.3 yuniaty D.
Indonesia
August 20, 2014
good location
near mrt station and mall
it's a good hotel, price also in the middle range, and the place quite cozy, near mall n mrt

8 Noorashikin L.
Singapore
August 14, 2014
Good Hotel
Nice & big room,affordable
Great!! Enjoy so much...

7.3 Buntita P.
Thailand
August 14, 2014
clean bed and towel, near MRT
Near MRT, comfort room, good breakfast
It is a good choice for Singapore. The hotel is just 100 m. from MRT. Clean room, but we found a roach in room.