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Hotel Royal @ Queens

12 Queen Street , Bugis, Singapore

Recent customer reviews

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Very good


based on 862 reviews

662 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (862)
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Fook C. Families with older children Malaysia, March 12, 2014
cosy and good quality bed

good quality king single bed, friendly staff, centrally located in Bugis area.
Nice and worth the value for money.
Samy M. Couples Belgium, March 8, 2014
disppointing, even in executive room,awful brkfst

central,internet,mrt station 50 meters
Room very dark with carpet though we clearly asked if there was a possibility to avoid carpet,cleaning lasts less than 5 min so just the time to replace towels,bed and wash the sink. Breakfast was awful,the only beatable part was some croissants (though a croissant in a plane wd taste better to be really frank),we saw a long hair in the mashed potatoes one day and discreetly informed the staff, the plate came back less than 1 min later with the same quantity (the only difference is that you could see that someone rearranged the shape of the content with a spoon). The room are very small and we went to the executive room on the 16 th floor, the gym counts one treadmill and one bike,the pool area is very dirty. The only positive aspects of this hotel is the proximity of raffle tower in case you travel for business like I did, and the vicinity of mrt station less than 50 meters. Won't recommend this hotel at all and won't choose it anymore, sorry.
Voon W. Business travelers Malaysia, March 5, 2014
good location, value for money.

location, size and clean
Good.stayed here many times. Need to renovate the toilet and change the pillow as it is not comfortable to sleep on. Customer service is good.
Raymond W. Couples Australia, February 26, 2014
Excellent stay at the Royal on Queens

Great Staff, Great Breakfast, 30 metres from underground rail station entrance.
Very relaxing stay at this hotel, very friendly staff
Grace S. Business travelers Philippines, February 24, 2014
very satisfied, centrally located, reasonable rate

convenience, accessibility and good location
It was a great experience, very much contented with my stay and the location is perfect for my purpose/mission of travel.
Preshan D. Solo travelers Sri Lanka, February 21, 2014
Not worth for the amount paid!!

Location, location and location
The room was small and need upgrading, returned from Bali and hotels in Singapore are not worth the price, no service, I had to take my own luggage from the room. Not at all satisfied.
Aung N. Couples Singapore, February 16, 2014
good location, good performance staff

location , staff, room
location is few minutes walking distance from mrt. staff are attentive and check-in/check-out is fast. room are clean n comfortable.
Kim F. Couples Malaysia, February 15, 2014
affordable, clean, with internet

wifi, breakfast, spacious with window at affordable price
great, will come again, great value for money, and within walking distance to shopping malls, tourist spots and MRT stations
Mark S. Families with young children Australia, February 15, 2014
Nice, clean hotel with very friendly staff

The staff, location, location
Check in and out was very easy. the staff greeted us with a smile and helped us at all times. The room was clean and very quiet.
Daichi S. Business travelers Japan, February 14, 2014

staf, room, accessability
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