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Hotel Royal @ Queens

12 Queen Street , Bugis, Singapore (Show on map)

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Hotel Royal @ Queens Singapore - Reception Hotel Royal @ Queens Singapore - Swimming Pool Hotel Royal @ Queens Singapore - Restaurant Hotel Royal @ Queens Singapore - Exterior Hotel Royal @ Queens Singapore - Bathroom Hotel Royal @ Queens Singapore - Executive Hotel Royal @ Queens Singapore - Executive Hotel Royal @ Queens Singapore - Executive Hotel Royal @ Queens Singapore - Suite Hotel Royal @ Queens Singapore - Restaurant Hotel Royal @ Queens Singapore - Swimming Pool Hotel Royal @ Queens Singapore - Swimming Pool Hotel Royal @ Queens Singapore - Queen’s Bar Hotel Royal @ Queens Singapore - Exterior
Area: Bugis Number of Rooms: 231

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826 reviews

632 reviews in English

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Louise Z. Couples Singapore, September 13, 2013
Quite disappointed

Friendly staff, gd location, comfortable bed
I was quite disappointed with the hotel. No doubt hotel staff were helpful & friendly as well as efficient, but the fact I needed to change room twice during my 5 nights stay was not too pleasant. I book the room with big bed & bathtub but was given a room with twin bed & standing shower when check-in at 12pm. I requested to change so they shifted me at 2pm but the new room actually had ants. When we left our chocolate & drinks on top of the mini bar, ants was spotted, so I feedback to the duty manager. They were fast enough to respond to me & offered to change me another room again but I declined it as it was such hazard to pack & shift again. Thinking it should be fine but after the housekeeping staff spray some chemical to it, the ants became more & was spotted not only on minibar but on the table as well as my bag. left with no choice we change our room in the middle of night at 3am. Than the new room we had the air con was so noisy. I gave up, just bear with the noise & let them know when I check out.
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Charlene S. Couples Malaysia, September 8, 2013
Our stay at the Queens was amazing

location, the room and staff
Room - The stay was amazing, the room was spacious enough. We got a twin bed at first and the staff was very helpful to accede to our request, which was a double bed. The bed was big enough and the bathroom was comfortable too. However, the bath tub was quite small, it didn't fit two of us. Location - The location was strategic, the hotel is close to public transport (MRT), we didn't have to walk far for our shopping and sightseeing, we can even just walk over to Orchard which will only take about 30 minutes in total (while sightseeing). Across the hotel is Waterloo Street, it's where they have food court with different choices of cuisine. The Hainanese Chicken Rice was the best and the Indian Cuisine didn't taste any lesser than that. Overall it was a perfect spot to move about and a comfy place to rest your head after a whole day of outing and eating!
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Eamon C. Couples United Kingdom, September 5, 2013
fair hotel in very good location

Ideal hotel for people who want to explore Singapore, a reasonable breakfast was available and the room was not too bad.
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Nini H. Business travelers Malaysia, September 4, 2013
Good location with easy access to MRT

Reasonably priced, quick check in with friendly staff and located at Central
A good stay with reasonable choices of breakfast buffet. Check in was a breeze. Very closely located to Bras Basah MRT station, only a couple of stops away to Orchard Road! The only downside, it is hard to get taxi as the traffic passing the hotel is low. Front desk able to assist in calling a taxi which arrives quite promptly.
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Abu A. Business travelers Bangladesh, August 30, 2013
It is a great hotel in terms of location and stand

centrally located, good staffs & nice bathroom
The stay at hotel was Excellent. Hotel staffs are well behaved. Room and bathroom was nice
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Shuyang H. Business travelers Singapore, August 28, 2013
CLose to MRT and near to food

comfortable, clean and wonderful
There are some smell in the toilet due to the rubber
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Shun F. Business travelers Hong Kong, August 24, 2013
very poor sound insulation

nothing at all!
My 2 night stay in this hotel was terrible! I was staying from Aug 22 to Aug 24. Firstly, I was waken up early in the morning twice by the hotel clock at 6AM (once every morning). I did not setup the clock, why the clock rang??? Scondly, during my first night stay, my next door was very noisy for the entire night starting from 10PM to 2PM. The next door guys moving around in the room and had loud talking in the room. I could not sleep at all. I thought that might be incidential, so I did not report it. However, for the second night of stay, the other next door was playing the very lound music whole night long, starting from 9pm to next morning. I could not stand it at all, so that I reported to hotel receiption at 12pm, however the situation was not improved, still very loud. I could not sleep at all!!!! I just don't understand why the hotel sound insulation quality is so poor. I was working all day long for the 2 day stay in Singapore, and but I could not sleep for the 2 entire night. What a disaster! The third minor thing I want to complain is that the hotel hair dryer. The dryer was very oily. Does the hotel maid clean the dryer???
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Swee W. Solo travelers Malaysia, August 24, 2013
Decent hotel at a central location

Nice location, economical, friendly staff
The stay was overall good except a glitch on the power outlet unable to detect the access card, that caused the electricity to trip occasionally and lights flickered. The technician told me that it has been happening in most of the rooms so it would be great if the hotel can solve this. Also the common area in every floor has insufficient lighting and could do with more decorations.
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Bisicchia J. Couples Italy, August 23, 2013
A night stand

None to say
The stay it was ok. I don't like make complain even Because I m working in Hotel as well. But the English skills from some receptionist and the way to connect the devices on line could be improved. Anyway the 3 or 4 steps to reach the lifts are horrible specially if someone got a big and heavy luggage. Then the concierge shoul keep an eye all the time. At the end if u see at the check in a young couple and u haven't any double room available, specially because I was booking a Double room, Do Not give out a twin without say anything it's so rude and not professional.
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Suh I. Couples Malaysia, August 23, 2013
easy access to shopping area

location, clean room and friendly staffs
worth money!
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Hotel Royal @ Queens SingaporeHotel Royal @ Queens Singapore - ReceptionHotel Royal @ Queens Singapore - Swimming PoolHotel Royal @ Queens Singapore - RestaurantHotel Royal @ Queens Singapore - ExteriorHotel Royal @ Queens Singapore - BathroomHotel Royal @ Queens Singapore - ExecutiveHotel Royal @ Queens Singapore - ExecutiveHotel Royal @ Queens Singapore - ExecutiveHotel Royal @ Queens Singapore - SuiteHotel Royal @ Queens Singapore - RestaurantHotel Royal @ Queens Singapore - Swimming PoolHotel Royal @ Queens Singapore - Swimming PoolHotel Royal @ Queens Singapore - Queen’s BarHotel Royal @ Queens Singapore - Exterior

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