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Hotel Royal @ Queens

12 Queen Street , Bugis, Singapore

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Very good


based on 862 reviews

662 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (862)
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Boey N. Business travelers Singapore, November 24, 2013
Nice & Comfortable

Location, Service & polite staff
My trainer from France stayed in the hotel, We choose this hotel becos of the proximity to our office, the room was comfortable & clean. The staff was very polite, they addressed her by name which surprised me. The breakfast was good and the surrounding very pleasant and quiet.
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Kosum S. Solo travelers Thailand, November 22, 2013
Good location

Location, clean, comfortable pillows
Good location , comfortable bed and pillows but breakfast not much selection.
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Anke G. Business travelers Australia, November 21, 2013
Nondescript hotel but great location

It's getting a bit old and tired, even though the rooms were updated a few years ago. The single best thing about this hotel is the location between Bugis and Raffles City. The lobby and breakfast area have a somewhat canteen like atmosphere, so not really inviting. The price is good for now, but I can't see the low-brow design and amenities to be very competitive going forward in a city like Singapore where there's a new hotel springing up almost every week.
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Tan T. Couples Singapore, November 21, 2013
good staff assistance, fast check in and out

good staff assistance, fast check in and out
good staff assistance, fast check in and out, good location
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Yogesh T. Business travelers India, November 20, 2013
Good and reasonably priced hotel located near CBD

Location, large room and service
The stay was good considering this was business travel and the hotel is located near the CBD area. The room was much bigger and quite fairly priced than what other hotels in the same location.
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Boey N. Business travelers Singapore, November 19, 2013
Friendly Hotel

Location, Good breakfast and Friendly Staff
This hotel was one of those we used as a base for our French Trainer during this month, we travelled in & out of Singapore for the past 2 months so many times I've accompanied her into the hotels & experienced the following in the Hotel Royal@Queens: 1) the room is of a good size & even though it was close to the road, it's not noisy 2) the hotel staff remembered her by name whenever we came back. 3) the breakfast was good, compared to other hotels we stayed in. 4) the location was even better, this is the part that makes this hotel value for money compare to the others, the MRT is only a stone throw away & the you have restaurants & eateries in all directions. It fits all budgets.
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Phang J. Families with young children Malaysia, November 17, 2013
nice hotel and will come back again.

friendly staff, easy access to shopping centre and comfortable bed.
we feel very comfortable to stay at this hotel, near to shopping area and MRT station.
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Muhammad T. Couples Singapore, November 13, 2013
convenient and next to mrt station

next to bras basah mrt station, about 5min walk to Bugis area, clean
The staff was friendly,during the stay i requested to hold a small gathering for birthday party at first the staff rejected my request but they call back later and told us that we can proceed with the party but need to end b4 11pm. the room was also clean.
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Boey N. Business travelers Singapore, November 11, 2013
Great Stay

Location, Friendly Staff, Cleanliness
A good hotel with polite staff. The room is clean, the bed is comfortable & the house keeping is efficient. The breakfast spread is good & the location is convenient.
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Suet Y. Couples Singapore, November 11, 2013
the room is not that new but still ok for us.

location is really close to city hall mrt, just about 6 minutes walk. breakfast is provided during our stay at around $180 per day but the food was disappointing because it was not fresh.
the room is a nice size but a bit old. the aircon control is also not functioning. hence we were almost freezing and have to turn off the aircon and then turn on again. no way to control it.
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