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Very good 7.5
Based on 878 reviews

Recent customer comments

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Very good

based on 878 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.8
  • Location 8.5
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 6.5

Sunil G.
December 13, 2013
Pleasant hotel in central location
Large rooms, extra bed, near MRT
Clean and large enough rooms, friendly staff, large windows with good city view. Only problem is the ants which show up pretty quickly even if you leave a tiny bit of food particle around - so make sure you don't leave any food particles in the room. The hotel also has a walkway access on the 2nd floor from which you can walk to the Grand Pacific Hotel on Victoria Street which has a 7-11 beside it and a hawker center (low priced food court) on the opposite side of the road. On foot it is possible to reach this hotel from 4 directions (Victoria street, Waterloo street, and Queen street).

Arthur D.
United States
December 10, 2013
Enjoyed being so close to public transportation
clean rooms, large rooms, breakfast in the morning
Was a great place to stay. It had clean and spacious rooms. The hotel is located in the city so easy to get around from place to place

Sagren P.
South Africa
December 07, 2013
Very relaxing especially after intense conference
Friendly staff, Clean rooms and ideally located
The overall stay was very good. One suggestion though would be to include a sports channel covering english football since it is the most followed sport internationally. We had to leave the hotel to look for a restaurant at the singapore river just to watch a match.

Charina M.
December 06, 2013
Bad toilet and bath - the bathroom stinked
Free wifi
I would not recommend this hotel again, the room was small and the bathroom smelled sour, like an old person.Unless you're willing to sacrifice comfort, to proximity to shopping areas then try at your own risk.

December 04, 2013
Refreshment & toiletry not refilled daily.
centrally located, smoke free, clean room.
Poor service, refreshment & toiletry not refilled daily, no rebate for not utilized morning breakfast.

Fook J.
December 04, 2013
Comfortable room
nice design in room, cosy and comfortable room, nice toilet.
It was nice room, but the lobby would need a bit of upgrading I suppose.

December 04, 2013

Alexandra L.
December 03, 2013
Comfy room, great location.
Comfy bed, location, clean
The room was great. Bed very comfy, plenty of space. Breakfast had a lot of choice but i didn't think anything on offer was that great. Great location. Staff were ok and generally helpful.

Boey L.
November 26, 2013
Friendly Hotel
Location, Good breakfast and Friendly Staff
This hotel was one of those we used as a base for our French Trainer during this month, we travelled in & out of Singapore for the past 2 months so many times I've accompanied her into the hotels & experienced the following in the Hotel Royal@Queens: 1) the room is of a good size & even though it was close to the road, it's not noisy 2) the hotel staff remembered her by name whenever we came back. 3) the breakfast was good, compared to other hotels we stayed in. 4) the location was even better, this is the part that makes this hotel value for money compare to the others, the MRT is only a stone throw away & the you have restaurants & eateries in all directions. It fits all budgets.

Anke G.
November 25, 2013
Nondescript hotel but great location
It's getting a bit old and tired, even though the rooms were updated a few years ago. The single best thing about this hotel is the location between Bugis and Raffles City. The lobby and breakfast area have a somewhat canteen like atmosphere, so not really inviting. The price is good for now, but I can't see the low-brow design and amenities to be very competitive going forward in a city like Singapore where there's a new hotel springing up almost every week.