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Hotel Royal @ Queens

12 Queen Street , Bugis, Singapore (Show on map)

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Hotel Area: Bugis Number of Rooms: 231
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
683 reviews

Value for Money
7.1
Location
8.5
Staff Performance
7.5
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.6
Food/Dining
6.5
All reviews (683)
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Yogi T. Families with young children Indonesia, August 21, 2012
good location, walking distance to bugis and mrt

Helpful Check-in staff
6
The housekeeping need to improve, we need to ask for towels and bathroom accessories
Janine S. Couples Australia, August 18, 2012
Comfortable hotel that suited our needs

Friendly service and good location
9.3
We enjoyed our stay at this hotel as it was within easy walking distance of major tourist attractions and the staff were helpful and friendly. The room was a comfortable size and the facilities were good.
Alfred Y. Couples Malaysia, August 17, 2012
Great Location. Nice Rooms

Free internet, new rooms.
8.7
lobby a bit simple but it does not matter, the rooms great. location right next to mrt.
Mark B. Couples Australia, August 15, 2012
Lovely hotel, great location

Location, dining
9.7
Fantastic location, well appointed, friendly staff. Thanks for a great stay.
Chen X. Families with young children China, August 10, 2012
warm services

Good location, very convenience and near MRT
8
Pleasant and confortable.Very near Mass transit leading to big shopping mall and sight seeing location.
Sightseeing/Attractions Tip: Visit Garden by the Bay. it's fantastic
Donald L. Business travelers Hong Kong, August 9, 2012
Great location and quiet room

Minutes away from MRT and very comfortable room
6.7
Nice and very comfortable room. Big in size. Good location and easy access by MRT and buses. Suggest not to have the braakfast at the hotel however. prepare for long waiting time at the receiption when packed with tourlist. Advise to check out earlier. Lcaotion is near Buggis Junction but a bid far from Orchard area. For those who like to travel by subway and bus is the ideal place to stay.
Anne-Marie C. Couples United Kingdom, August 6, 2012
Good find! Nice hotel, good sized room

Location, room, breakfast
9.3
we usually stay on bencoolen street but due to building the new mtr this wasn't a viable option. royal@queens was very close by wih good reviews so we gave it a try. royla@queens is a good standard hotel with large rooms and an excellent breakfast, great location next to art museum and right next to the bras basah mtr.. good service but the wifi in the room was a little unstable. all in all excellent value and we'll use it again!
Ian B. Business travelers United Kingdom, August 3, 2012
quiet hotel

OK location and quiet
4.3
Rather a tired hotel and in need of some work to be comparable to other hotels in Singapore
Hotel Feature Tip: very close to MRT
Stephanie Y. Groups Malaysia, July 27, 2012
Average Hotel

The buffet and the views
6
fist thing is that for just staying one night in your average hotel it wasn't a very reasonable price.The room a was very small with very poor facilities. The kettle is very dirty. Inside the toilet there is only 1 shampoo , 1 body wash and 1 lotion seriously there are 2 people living in that room. But at least your switches to on the lights are very interesting by just pressing the button. the hotel buffet overall had advantages and disadvantages . the disadvantages are that when you fried the omellet it has a kind of smelly smell which made us smelled. the advantages of the hotel buffet are that your sweet corm soup are superb plus the hotels yoghurt.
Sightseeing/Attractions Tip: It is very easy to just walk to the MRt station in just within 5 minutes.
Kirk M. Solo travelers New Zealand, July 18, 2012
Comfortable, but overpriced

Close to Bras Basah MRT, comfortable bed
6
considering the price paid (even with an agoda deal), i must say i'm a little disappointed in this hotel. positive: very close to bras basah mrt, great location, quiet (well insulated), comfortable beds. buffet breakfast was about 7 / 10. not so positive: bathroom moldy, shower/bath was too narrow and meant showering was clumsy (and water would always spill onto the floor - this was unavoidable), no complimentary water provided, room service food was below average. upon check-in, we were not told how to access the internet. this took two phone calls and a visit downstairs to actually ascertain how to connect and confirm that it was free. check-out clumsy - if you stay in this hotel make sure you leave plenty of time before departing to the airport in case they hold you up at reception!

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Customer Reviews - Hotel Royal @ Queens, Singapore

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