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Very good 7.5
Based on 878 reviews

Recent customer comments

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Very good

based on 878 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.8
  • Location 8.5
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 6.5

Dolly C.
October 31, 2013
Clean and good for a short stay
clean and easy to get around Singapore
Simply love the location as it was near low price hawker centres and also nearby Bugis where shopping centres are located. The room was generally clean and comfortable.

Jaime S.
United States
October 20, 2013
Excellent hotel.super serviceby all personnel
Location,personnel was very helpuful and servicial,easy access to the manager and supervisors when needed,

Fathimath R.
October 18, 2013
clean good hotel, value for mone friendly staff
room clean, friendly staff, neighbour hood
for those who want peace & friendly neighborhood this is the best location to stay in, close to fast food & restaurants,shopping 10 minutes walk from the hotel,max, 20 minutes ride from the airport to the hotel. recommended for elderly couples, families

Sau H.
Hong Kong
October 16, 2013
safe and comfortable
easy access to public transport, not far from airport, quiet place
The hotel was centrally located, and was easy to get around. Easy accessed to MRT station too. Rooms were clean but not the big.

Nini K.
October 08, 2013
Affordable and centrally located
Great location

Sengodan P.
October 04, 2013
Great stay
Friendly staff, nice room, great location

Maria Y.
September 30, 2013
great location comfortable bed
location cleanliness food
hotel is convenient. situated right at queens st. if riding taxi, just tell them hotel royal at queens st and they will know. mrt station is right at your doorstep. everything is really just within a stone-throw. theres a bugis mall nearby which has lots and lots of good restaurant. there is also a shopping mall for the ladies. very peaceful street at night which is best for a good night's sleep after a tiring day of nonstop walking. the buffet breakfast is also great. so are the rooms which has comfortable beds and has a very neat comfort room.

Scott M.
September 27, 2013
Adequate hotel for the needs of this visit
location and access to taxis
Fine, but for a country that has English as its 1st language they need to learn how to communicate in ENGLISH

September 19, 2013
Quite disappointed
Friendly staff, gd location, comfortable bed
I was quite disappointed with the hotel. No doubt hotel staff were helpful & friendly as well as efficient, but the fact I needed to change room twice during my 5 nights stay was not too pleasant. I book the room with big bed & bathtub but was given a room with twin bed & standing shower when check-in at 12pm. I requested to change so they shifted me at 2pm but the new room actually had ants. When we left our chocolate & drinks on top of the mini bar, ants was spotted, so I feedback to the duty manager. They were fast enough to respond to me & offered to change me another room again but I declined it as it was such hazard to pack & shift again. Thinking it should be fine but after the housekeeping staff spray some chemical to it, the ants became more & was spotted not only on minibar but on the table as well as my bag. left with no choice we change our room in the middle of night at 3am. Than the new room we had the air con was so noisy. I gave up, just bear with the noise & let them know when I check out.

Nini K.
September 16, 2013
Conveniently located with good service from staff
Location, affordability and comfort
I have made Hotel Royal @ Queens my base for my weekly business trips to Singapore. It is closely located near Orchard Road with easy access to MRT (Bras Basah). Room service menu is limited but delivery was pret quick. Oriental fried rice is a must try! I would recommend this hotel for those who do not require the additional frills.