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Very good 7.5
Based on 871 reviews

Agoda Verified Reviews

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Very good

based on 871 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.0
  • Location 8.5
  • Room Comfort/Standard 7.6
  • Staff Performance 7.5
  • Value for Money 7.2
  • Food/Dining 6.5

7 Nini K.
October 08, 2013
Affordable and centrally located
Great location

10 Sengodan P.
October 04, 2013
Great stay
Friendly staff, nice room, great location

10 Maria Y.
September 30, 2013
great location comfortable bed
location cleanliness food
hotel is convenient. situated right at queens st. if riding taxi, just tell them hotel royal at queens st and they will know. mrt station is right at your doorstep. everything is really just within a stone-throw. theres a bugis mall nearby which has lots and lots of good restaurant. there is also a shopping mall for the ladies. very peaceful street at night which is best for a good night's sleep after a tiring day of nonstop walking. the buffet breakfast is also great. so are the rooms which has comfortable beds and has a very neat comfort room.

6.3 Scott M.
September 27, 2013
Adequate hotel for the needs of this visit
location and access to taxis
Fine, but for a country that has English as its 1st language they need to learn how to communicate in ENGLISH

September 19, 2013
Quite disappointed
Friendly staff, gd location, comfortable bed
I was quite disappointed with the hotel. No doubt hotel staff were helpful & friendly as well as efficient, but the fact I needed to change room twice during my 5 nights stay was not too pleasant. I book the room with big bed & bathtub but was given a room with twin bed & standing shower when check-in at 12pm. I requested to change so they shifted me at 2pm but the new room actually had ants. When we left our chocolate & drinks on top of the mini bar, ants was spotted, so I feedback to the duty manager. They were fast enough to respond to me & offered to change me another room again but I declined it as it was such hazard to pack & shift again. Thinking it should be fine but after the housekeeping staff spray some chemical to it, the ants became more & was spotted not only on minibar but on the table as well as my bag. left with no choice we change our room in the middle of night at 3am. Than the new room we had the air con was so noisy. I gave up, just bear with the noise & let them know when I check out.

7.3 Nini K.
September 16, 2013
Conveniently located with good service from staff
Location, affordability and comfort
I have made Hotel Royal @ Queens my base for my weekly business trips to Singapore. It is closely located near Orchard Road with easy access to MRT (Bras Basah). Room service menu is limited but delivery was pret quick. Oriental fried rice is a must try! I would recommend this hotel for those who do not require the additional frills.

6 matthieu R.
September 16, 2013
poor value for money, should be a 3 stars not 4
hard to say really
Not too bad, but poor value for money, should be a 3 stars not 4, won't book there again

7.3 Nini K.
September 11, 2013
Good location with easy access to MRT
Reasonably priced, quick check in with friendly staff and located at Central
A good stay with reasonable choices of breakfast buffet. Check in was a breeze. Very closely located to Bras Basah MRT station, only a couple of stops away to Orchard Road! The only downside, it is hard to get taxi as the traffic passing the hotel is low. Front desk able to assist in calling a taxi which arrives quite promptly.

8.7 charlene Z.
September 11, 2013
Our stay at the Queens was amazing
location, the room and staff
Room - The stay was amazing, the room was spacious enough. We got a twin bed at first and the staff was very helpful to accede to our request, which was a double bed. The bed was big enough and the bathroom was comfortable too. However, the bath tub was quite small, it didn't fit two of us. Location - The location was strategic, the hotel is close to public transport (MRT), we didn't have to walk far for our shopping and sightseeing, we can even just walk over to Orchard which will only take about 30 minutes in total (while sightseeing). Across the hotel is Waterloo Street, it's where they have food court with different choices of cuisine. The Hainanese Chicken Rice was the best and the Indian Cuisine didn't taste any lesser than that. Overall it was a perfect spot to move about and a comfy place to rest your head after a whole day of outing and eating!

7.7 Eamon C.
United Kingdom
September 10, 2013
fair hotel in very good location
Ideal hotel for people who want to explore Singapore, a reasonable breakfast was available and the room was not too bad.