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Very good 7.5
Based on 882 reviews

Recent customer comments

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Very good

based on 882 reviews
  • Cleanliness 7.6
  • Facilities 6.9
  • Location 8.5
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.2
  • Food/Dining 6.5
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Alexander F. from United Kingdom
Business travelers
Stayed one night in January 2013
Good hotel in a great position
Super staff and comfortable rooms.
The staff are always friendly and helpful in this hotel. The hotel is in a great location in Bugis close to the MRT and transport is no problem. The rooms are not huge but comfortable with everything you need for a short to medium stay. Only slight negatives are that the beds are a bit hard and the shower curtains are the type that move towards you and then cling to you in the shower!! Overall a good choice of hotel in Singapore when you need to be in the centre of town but don't want to bust the budget.
Reviewed January 15, 2013

ROSARIO P. from Philippines
Solo travelers
Stayed one night in January 2013
affordable rates
the price
This is my first time using this hotel. Not so beautiful hotel and even the location not so good. The best thing i like to this hotel is the rates. I think this would be my last time to stay on this hotel.
Reviewed January 14, 2013

muthukumaran P. from Malaysia
Business travelers
Stayed 2 nights in January 2013
fantastic location
freindly staff ,great ambience
its a very nice hotel in the center of the city,all amenities is just walking distance ,i really enjoy my stay friendly staff .overall experience really satisfy
Reviewed January 14, 2013

Sofian M. from Brunei Darussalam
Families with young children
Stayed 2 nights in January 2013
Hotel with convenient location and comfortable
Location is within shopping area and within reach to almost all the places that we always go to
The hotel royal @ queens is a convenient and comfortable hotel to stay in. The area of the room is comfortable for us a family of 3. However, after checking in to our room, we found that the electricity power supply did not function but thankful enough the staff came and fix the problem arriving after 30 mins informing the reception staff. However, we are not really satisfied with the buffet breakfast which is serving American breakfast. Although we were inform about the breakfast food being halal, we found that the hotel is serving pork bacon. Now as a muslim, of course we will hesitate to eat the breakfast using the plates and cutlery serve there. So, in the future please provide 100% halal breakfast food or any food or you could downgrade the hotel rates that does not include breakfast. If this rate is available, then we will definitely come back to stay there again. Thank you.
Reviewed January 11, 2013

IMIATI T. from Indonesia
Stayed one night in August 2012
a lovely hotel and service but smelly
this hotel is near mrt
This hotel was good for service and location. It is located near bras basah mrt station and also near carlton shopping mall. It has a big room , but it seems smelly. The smelly come out from the bathroom. I have been there for more than 10 times, but it happened recently. Actually i thought the smell is liked that, but after staying other hotels, i found out that this hotel had a special smell. Hope they can change the smell.
Reviewed January 10, 2013

Lily H. from Indonesia
Stayed 3 nights in December 2012
Great location!
Great location. Very close to Brash Basah MRT and only 5 min away from Dhobi Gaut MRT. Lovely hotel, good size room. Free internet in the room (as part of our room type) and the staffs are polite and helpful
We have stayed in this hotel before and without hesitation booked this hotel again for our 3 nights stay. The room is lovely and good size. We have a trouble with the safe inside the room as it was not working, but it was solved quickly and efficiently by the hotel staff. I gave the rating 4 for the food because i did not get the breakfast in my room type and I do not know whether it's good or not.
Reviewed January 06, 2013

Foo C. from Singapore
Business travelers
Stayed 2 nights in December 2012
Great location
Location is good, near to shopping and also mrt stations. Rooms size is quite big. However have a foul smell the day we check in and I understand there is some cleaning going on. Breakfast selection is limited and not nice.
Reviewed December 31, 2012

ING Y. from Malaysia
Families with young children
Stayed 3 nights in December 2012
great location
great location
this hotel at great location , easy go shopping around capital mall , and other mall surrounding, easy to find food with few minute walking distant.can find and buy very cheap lady clothes arround there. i like the breakfast also. internet is free and include in my room price, that are very good for me to get online.i will stay at this hotel again when visit singapore again
Reviewed December 29, 2012

Myrna P. from Canada
Stayed 4 nights in December 2012
Great location
The underground is less than a block away in one direction and lots of restaurants in the other direction, making the location of this hotel perfect.
We spent 4 nights at the Hotel Royal and found it almost perfect. Our only complaint was the room lighting - we found it difficult to read at night because of the low level of the light bulbs.
Reviewed December 27, 2012

Rizal R. from Malaysia
Business travelers
Stayed 5 nights in November 2012
Nice hotel for business stay
Friendly staff, free internet
Went there for a business trip. Quite satisfied with the place. Convenient location, friendly staff, free internet, nice breakfast. Rooms are quite spacious and clean
Reviewed December 25, 2012