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Hotel Royal @ Queens

12 Queen Street , Bugis, Singapore

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Very good


based on 862 reviews

662 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (862)
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Chanchai S. Families with older children Thailand, October 14, 2012
closed to MRT

closed to MRT
Very close to MRT. Good breakfast. friendly service. good room space.
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Mare A. Couples Australia, October 13, 2012
good location, bad service

Close to train station & walking distanceto Marina Bay, Rafles Place
We were given a twin bed room & when I asked for a double bad room was told there is none available & have to wait till the next day. I asked to change the room couple of hours later & guess what, we could change immediatly. When the hotel staff came to give us the key of the new room, he just watched without helping us to transfer the cases!!! Great location, close to train & Marina Bay. The breakfast was good & the rooms a clean. The train system is great & cheap. With a multy day pass it is even less complicated to travel around Singapoure.
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Reynard L. Solo travelers Indonesia, October 6, 2012
My favorite hotel in singapore

nice room, good location
this hotel always become my home while i'm travelling to singapore... i choose this hotel because of the good location, close to bras basah mrt station, near to convenient store and also near 24hr food court not to forget the friendly staff and clean room (and smell good too)
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William R. Couples Australia, October 6, 2012
Good friendly service with courtesy.

Late checkout and 'baggage hold' was a real bonus.
We really appreciated knowing our baggage was safe until our late departure to the airport. It gave us the freedom to enjoy our last day in Singapore.
Sightseeing/Attractions Tip: Don't miss the 'Singapore Flyer' and especially the new 'Gardens by the Bay' which needs more than a full day to enjoy.
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Itthichai S. Business travelers Thailand, September 28, 2012
Good location, clean and comfort.

Location, room size and clean.
Good choice for business trip. Close to both Bras basah and Bugis MRT station. Quite big room size for this hotel price in Singapore. Clean , quite and comfort.
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Pui F. Business travelers Malaysia, September 25, 2012
Great location

walking distance to mall and mrt
helpful and friendly staff, need to improve on wifi services.
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Andrew S. Couples Australia, September 24, 2012
Great location

Straight forward, great staff, great location
Perfect for our purpose, went for the F1 grand prix, only 2 blocks from the track. Breakfast each morning was great, good location and fantastic staff.
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John N. Couples New Zealand, September 24, 2012
Over rated Hotel should be 3 star.

Booked a double room but two single beds! Bathroom had V bad smell eminating from drains. Breakfast was thrown together. Bacon fried not grilled/Omelets raw. No hash browns. Hard as rock bed. limited TV channels. Hair drier lasted for ten seconds only. then 5 mins off. Maintenace refussed to fix this.
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Kam T. Couples Indonesia, September 23, 2012
very closed to mrt station

walking distance to kwan im temple & bugis junction
every day hotel provide 2 small bottle of mineral water compared with hotels which no free drinking water in the room. just breakfast no variation, every day same meal.
Travel tip: for shopping in mustafa centre or visit casino better take passport as they required for tax refund in mustafa centre also for enter into casino
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Donald D. Couples New Zealand, September 22, 2012
great location

friendly helpful staff
Clean, quiet and pleasant stay , very close to MRT
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