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Very good 7.5
Based on 869 reviews

Recent customer comments

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Very good



based on 869 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.2
  • Location 8.5
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 6.5

8 Maileen M.
Philippines
May 03, 2015
Nice place to stay but got some disappointments.
Location, cleanliness
Felt very disappointed during check-in because of a female staff who required us to get and pay for an extra bed because we have 2 kids. Although i insisted that their hotel policy in the internet says kids aged 3-12 may stay free if using existing beddings, she was so firm to get this extra bed because i have 2 kids. Good thing the manager refunded what i paid for the extra bed when i complained about it the next day. No complimentary water. Room is smaller than i expected.

4 Alia M.
Australia
April 29, 2015
very unclean
Way over priced . Unclean. dirty sheets when i arrived and they didn't even change the sheets after repeated requests.

6 Collen T.
Singapore
April 27, 2015
Customer service is bad.
Location is good. Room is nice.
Staff service is no good

8 KYI W.
Myanmar
April 09, 2015
Great
clean room, nice staffs

8.3 Mehdi A.
New Zealand
April 03, 2015
Comfortable and practical
location, room size
The hotel is in a very good location with access to many different restaurants, SMRT and within a walking distance to Singapore Management University. For someone who is travelling for work, the room is of a good size and there is a fairly comfortable workspace available (executive room).

7.3 Shakhawat H.
Bangladesh
March 27, 2015
All inclusive Hotel
Location, large room, friendly staffs
Getting a hotel including breakfast, swimming pool & large room with a lower price in Singapore is very hard. Hotel Royal @ Queen is that kind of. Although the hotel is old & needs some renovation, their standard & service was satisfactory.

9.3 Robby H.
Indonesia
March 24, 2015
Very nice
Location, rooms, staffs
Great location, near to shopping centre. Great access to MRT.

7.3 TAN K.
Malaysia
March 17, 2015
Good location
Clean, spacious & comfortable room

7 JIN T.
Malaysia
March 15, 2015
BOUTIQUE hotel
Swimming pool was a narrow strip but Clean
Room was comfortable & clean. Hotel was nearby the Bras Basah MRT station, helpful especially it was raining cats & dogs that day.

6 CHIEN-HUNG Y.
Taiwan
March 10, 2015
location is good only
very convenient to food court