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Very good 7.5
Based on 878 reviews

Recent customer comments

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Very good

based on 878 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.8
  • Location 8.5
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 6.5

chow Y.
May 25, 2015
room and the check in receptionist
Nice n comfortable romm. But no lift to hotel

Hong T.
May 14, 2015
Big and comfortable room
Big, Good location, Early check-in
Big, Good location, Early check-in

Thye K.
Brunei Darussalam
May 11, 2015
A fantastic city hotel
Location Location and location
Overall it was a good hotel to stay in as the room was clean and the right location for shopping, food and MRTs' were right next door.

Thye K.
Brunei Darussalam
May 11, 2015
A fantastic city hotel
Location Location and location
A good stay overall as we need a clean and quiet hotel. The location was the deal maker as we were close to MRTs', food and shopping. The rooms did not smell of any smoke and was quite clean. We would stay there again.

abhishek R.
May 10, 2015
Hotel Royals
Very close to Bras Basah MRT, Good location, Decent food

Maileen M.
May 03, 2015
Nice place to stay but got some disappointments.
Location, cleanliness
Felt very disappointed during check-in because of a female staff who required us to get and pay for an extra bed because we have 2 kids. Although i insisted that their hotel policy in the internet says kids aged 3-12 may stay free if using existing beddings, she was so firm to get this extra bed because i have 2 kids. Good thing the manager refunded what i paid for the extra bed when i complained about it the next day. No complimentary water. Room is smaller than i expected.

Alia M.
April 29, 2015
very unclean
Way over priced . Unclean. dirty sheets when i arrived and they didn't even change the sheets after repeated requests.

Collen T.
April 27, 2015
Customer service is bad.
Location is good. Room is nice.
Staff service is no good

April 09, 2015
clean room, nice staffs

Mehdi A.
New Zealand
April 03, 2015
Comfortable and practical
location, room size
The hotel is in a very good location with access to many different restaurants, SMRT and within a walking distance to Singapore Management University. For someone who is travelling for work, the room is of a good size and there is a fairly comfortable workspace available (executive room).