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Hotel Royal @ Queens

12 Queen Street , Bugis, Singapore

Recent customer reviews

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Very good

7.6

based on 134 reviews

662 reviews in English

Value for Money
7.3
Location
8.7
Staff Performance
7.7
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
8.0
Food/Dining
6.5
Families with young children (134)
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Justina C. Families with young children Singapore, May 18, 2016
Good location
5.3
Central to both the Bras Basah MRT & Bugis MRT which brings us easy access to all parts of Singapore. Could do with complimentary bottles of water as with most hotels.
Andrea S. Families with young children United States of America, April 19, 2016
Fantastic!!
6.7
Picking out a hotel based upon online reviews is not my favorite thing - but we SCORED with this hotel. Many old reviews state the hotel rooms are not very clean. The hotel has apparently been undergoing a thorough cleaning of all their rooms and I have not a single complaint about cleanliness. Our room was always spotless, and there was no smell of smoke. We were traveling with young children so I wanted somewhere clean (check), big enough for a baby cot (check), curtains that blocked out the light during the day for naps (check), breakfast included (ours was, and the breakfast was perfect - good selection, the same every day, but there was always toast, eggs, fruit, yogurt, along with a variety of Asian dishes - so we always had enough to eat and it was a very decent buffet). I wanted a pool for afternoon swims (check - the pool is a bit narrow, and sunny in afternoon, but hey - its a pool! and if your little ones can't swim yet, there is even a shallow pool too) I also wanted to be near a train stop (check - literally two minute walk away). On top of this, the hotel staff was incredibly helpful and friendly and courteous. The location of the hotel was amazing - SO much to see and do just in the blocks right around the hotel. We are Americans who live in Southeast Asia, so we know what Westerners generally like, and also know what is usually on offer in SEA. We were so pleased with, and comfortable with, our stay here. It is not "fancy", but it IS fantastic. I would recommend it, and I hope we get to go again!!
Raymund D. Families with young children Philippines, February 28, 2016
Good
5.3
Food selection and quality of food is not good. Good thing the location is excellent.
Ranga K. Families with young children Sri Lanka, January 1, 2016
Very calm, covinient & a strategic location

Value for money, convenient environment & supportive staff
9.3
Great
Silverio E. Families with young children Philippines, December 29, 2015
Good location

Near to everything. Accessible
8
Jeremia H. Families with young children Indonesia, July 26, 2015
clean, good atmosphere hotel

clean, tasty food, near from bras bash mrt
7.3
the best hotel for families holiday at singapore, near from art, good atmosphere hotel
Jeremia H. Families with young children Indonesia, July 26, 2015
comfort and clean

good buffet taste, near from art, comfort
8
near from mrt, good atmosphere
Angie C. Families with young children Philippines, June 28, 2015
The Truth

Location
6
I didn't like it that we had to ask for toiletries because they were not replenished. The used plates and glasses were not washed for days
Hussain H. Families with young children Maldives, June 10, 2015
Good place to stay when in Singapore

Great staff, nice view from room, overall is clean
9.3
Stay was uneventful and pretty much good except the breakfast was a little dull for me. Overall it was a pleasant stay.
Hong H. Families with young children Malaysia, May 11, 2015
Big and comfortable room

Big, Good location, Early check-in
8
Big, Good location, Early check-in
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Hotel Royal @ Queens SingaporeHotel Royal @ Queens Singapore - ReceptionHotel Royal @ Queens Singapore - Swimming PoolHotel Royal @ Queens Singapore - RestaurantHotel Royal @ Queens Singapore - ExteriorHotel Royal @ Queens Singapore - BathroomHotel Royal @ Queens Singapore - ExecutiveHotel Royal @ Queens Singapore - ExecutiveHotel Royal @ Queens Singapore - ExecutiveHotel Royal @ Queens Singapore - SuiteHotel Royal @ Queens Singapore - RestaurantHotel Royal @ Queens Singapore - Swimming PoolHotel Royal @ Queens Singapore - Swimming PoolHotel Royal @ Queens Singapore - Queen’s BarHotel Royal @ Queens Singapore - Exterior


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