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Hotel Royal @ Queens

12 Queen Street , Bugis, Singapore (Show on map)

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Area: Bugis Number of Rooms: 231
Free Wi-Fi

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Very Good


based on
58 reviews

Value for Money
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Groups (58)
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Dolly C. Groups Singapore, October 23, 2013
Clean and good for a short stay

clean and easy to get around Singapore
Simply love the location as it was near low price hawker centres and also nearby Bugis where shopping centres are located. The room was generally clean and comfortable.
Hao J. Groups Singapore, July 7, 2013
nice room

nice room, clean room and large room
overall the stay was good, aircon was powerful. nice room
Tang K. Groups China, February 17, 2013
Great location but a bit old

Promixity to Shopping Malls (Bugis Junction)
5-min walk to MRT station(Bras Basah)and 10-min to Bugis Junction, but not many taxi drivers know the location of the hotel. The room space is acceptable (not ok if you request extra bed), but the facitilies are relatively old. The staffs are nice and willing to offer help.
Restaurant Tip: The breakfast is just so can visit the local restaurants like Ya Kun or ToastBox at Bugis Junction.
Hyejin C. Groups South Korea, November 23, 2012
great location but small room

location is the best, very convenient to get around the city.
the staff are all very friendly but seemed at times slightly confused about items such as when checking out as they made no mention of our deposit. made us wonder if we were the only ones that had to make a deposit when checking in.
Susanna S. Groups Malaysia, September 20, 2012
Nice stay

Very convenience
Bottled Water chargeable not highlighted at Checkin that's the only con. Nice hotel with friendly attentive staff Walking distance to - mrt(train/subway) station , main road wih buses Food ; shopping, places of interest like the museums In the heart of the city without being noisy. Very comforable bed!!! Definitely will stay again!
Stephanie Y. Groups Malaysia, July 27, 2012
Average Hotel

The buffet and the views
fist thing is that for just staying one night in your average hotel it wasn't a very reasonable price.The room a was very small with very poor facilities. The kettle is very dirty. Inside the toilet there is only 1 shampoo , 1 body wash and 1 lotion seriously there are 2 people living in that room. But at least your switches to on the lights are very interesting by just pressing the button. the hotel buffet overall had advantages and disadvantages . the disadvantages are that when you fried the omellet it has a kind of smelly smell which made us smelled. the advantages of the hotel buffet are that your sweet corm soup are superb plus the hotels yoghurt.
Sightseeing/Attractions Tip: It is very easy to just walk to the MRt station in just within 5 minutes.
Ameliah J. Groups Brunei Darussalam, May 2, 2012
Good location and nice rooms

Location, clean and spacious rooms
There rooms are spacious and clean with internet connection through cable. Alternatively, wifi internet is available at the lobby area. Check in/out was relatively hassle-free and the staff were very courteous and friendly. The hotel is conveniently located about 5-10mins walk from Bugis Junction and market, and closest MRT station is Bras Basah. Overall, a good and quiet, but safe area.
Lenore J. Groups April 9, 2012
Clean, comfortable and friendly

Location and good quality food in dining room
we enjoyed our stay and found the staff, particularly the concierge staff, to be extremely helpful and polite as well as friendly. it was good to be able to run a bath to relax after a lot of daily walking. information and tour bookings available at the tour desk was also helpful.
Dewi W. Groups Indonesia, March 15, 2012
Not bad

location s good
can't find any bellboy when we arrived. saw other customers found the same problems too. its so bad especially for the eldest.. saw an old couple came n couldn't found anybody helped them to pick 2 big luggage s.. there were a duty manager ( india guy ) saw this couple but he just walked away...
Peng P. Groups March 15, 2012
satisfactory service

good location, room size and good service
this was my second stay in this hotel. in fact, i was given a better room at 15th floor compared to my previous stay here. upon check in, there was no standlamp in my room. i called the operator and i got the stamplamp in my room within one hour. with the standlamp, the lighting in the room is adequate for study at night. as in previous stay, the beds in the room were cosy and i had very good sleep at night. the room and the bathroom were spacious and well-furnished. the diner buffet was definitely cheap. newspapers were provided. it was very convenient to go to orchard road, marina bay sands and sentosa island by mrt. it was raining during my stay here. i borrowed an umbrella from the receptionist counter by paying the deposit.

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Customer Reviews - Hotel Royal @ Queens, Singapore