Good 6.9
Based on 2075 reviews

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About Hotel Royal

Description

Providing 331 newly refurbished guestrooms, this hotel is conveniently located near the shopping haven of Orchard Road. Set in an upscale residential neighborhood, the Hotel Royal is strategically located only three minutes away from the Novena MRT Station. The hotel is also conveniently located close to Orchard Road, where guests can explore the many shops, restaurants, and entertainment venues that have made the area famous. The hotel also provides several on-site dining options, including the Kandagawa Restaurant, which serves Japanese cuisine and the Trishaw Coffeehouse which is open 24 hours and serves local dishes and decadent desserts. All things considered, Hotel Royal is excellently located, well appointed, and reasonably priced.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park

Fitness & recreation

  • fitness center
  • massage

Swimming & soaking

  • swimming pool [outdoor]

Food & beverage

  • 24-hour room service
  • restaurant(s)
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • babysitting
  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • nightclub
  • salon
  • shops
  • smoking area

Health and security

  • safety deposit boxes
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 3:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.5 km
Distance to Airport: 22 km
Internet Usage Fee: 10.70 SIN
Non-Smoking Rooms / Floors: Yes
Number of Floors: 16
Number of Restaurants: 2
Number of Rooms : 331
Room Voltage: 220
Time to Airport (Minutes): 25
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Recent customer comments

Filter by traveler type
  • Hotel Condition/Cleanliness 6.9
  • Facilities 6.5
  • Location 7.6
  • Room Comfort/Standard 6.9
  • Service 6.7
  • Value for Money 6.8
  • Food/Dining 6.3

Mladen S.
Australia
July 23, 2016
Not quite a 4* Hotel.
Rated a 4* hotel. When we arrived we were given a room not in the hotel but next door in an annexe building. They said it was a free upgrade, but the room was the same but with i mini kitchen plus a bath tub. The room was very nice as depicted in descriptions and pics of hotel. The down side for breakfast you have to walk in the rain to the breakfast room in the main hotel. he plus side is it was very quiet and for people doing their own laundry it has free washing machines and it has its own swimming pool which we were the only ones using it. Great location, bus stop outside the front door and Novena MRT about an 8 min walk. For breakfast i have had better breakfast in 2* hotels. The choices are limited for westerners and very oily / greasy. They were constantly running out of food and cutlery. At one stage there were 4 food pots out of food including running out of rice and boiled eggs. The fruit had no taste. The breakfast room is too small for a hotel of this size. Avoid it at 8am. Some of the kitchen staff seemed like they did not want to be there and just walking around not doing much. I complained to the duty manager and was given a free fruit basket delivered to my room.

Henry S.
Indonesia
July 19, 2016
Excellent Stay
Location is good. Near United Square and Novena MRT Station. Hotel is good, spacious and clean.

Kwanchai L.
Thailand
July 19, 2016
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Irene Y.
Ireland
July 19, 2016
Royal Residence
First time at royal, i am not expecting on service apartment that the fascility is in hotel

Kendy G.
Indonesia
July 18, 2016
Good hotel
This hotel have very good and strategic location, a lot of food in here. The services also quite good.

KURNIAWAN L.
Indonesia
July 17, 2016
Location is very strategies
Location is very strategies. Very close to bus stop and SMRT. Staffs are very friendly. Facilities are good. Quite clean hotel. Value for money...it is okay. Should give more discounts for people who stays more than 2 days. If they do, it would be very excellent.

Kendy G.
Indonesia
July 15, 2016
Good hotel
Nice hotel with very good service

Cynthia N.
Singapore
July 11, 2016
Waited 2.5hrs to check in.
2nd visit. I had a worst experience to check in & also longest waiting time. O arrived ard 3pm to check in & only manage to go into the room after 5.30pm. The lobby is so stuffy & hot, as noisy like market & packed with buses of tourist. I was ask to sit there & been ignored until 2hrs later I finally walk to ask the check in staff to find out the room is still not ready as due to miscommunication, my room was given to other guest... Finally after 2.5hrs i got my room key, it is not usable so I need go down to change key again. After 3 up & down trips I was then manage to go into my room. What a unpleasant experience. Except the location & spacious room, will not recommend this hotel for anyone. This will definitely be the last visit.

Xiliang L.
Singapore
July 10, 2016
Very good
Very good

Winato K.
Indonesia
July 09, 2016
Good hotel for its price
Please add more menu on breakfast



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