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Hotel Royal

36 Newton Road, Novena, Singapore 307964 (Show on map)

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"Seriously, cannot think of anything...."

  • Simon, Singapore
  • July 22, 2015
  • Area: Novena
  • Rooms : 331
  • Free Wi-Fi

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Room Types
Max
Rates
Superior
Superior With Breakfast
Hot Deal: Superior
Superior
Deluxe
Deluxe with Breakfast
Deluxe
Family Room
Family Room
Executive Suite
Executive Suite with Breakfast

 

When would you like to stay at this hotel?

Features of Hotel Royal
Facilities

24-hour room service

babysitting

bar

business center

car park

coffee shop

concierge

elevator

family room

laundry service

meeting facilities

nightclub

restaurant

safety deposit boxes

salon

shops

tours

 
Sports and Recreation

fitness center

massage

outdoor pool

Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  

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Providing 331 newly refurbished guestrooms, this hotel is conveniently located near the shopping haven of Orchard Road. Set in an upscale residential neighborhood, the Hotel Royal is strategically located only three minutes away from the Novena MRT Station. The hotel is also conveniently located close to Orchard Road, where guests can explore the many shops, restaurants, and entertainment venues that have made the area famous. The hotel also provides several on-site dining options, including the Kandagawa Restaurant, which serves Japanese cuisine and the Trishaw Coffeehouse which is open 24 hours and serves local dishes and decadent desserts. All things considered, Hotel Royal is excellently located, well appointed, and reasonably priced. Providing 331 newly refurbished guestrooms, this hotel is conveniently located near the shopping ... see more
Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s)
Must use an extra bed

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Check-In From
3:00 PM

Check-Out Until
12:00 PM

Distance from City Center
1.5 km

Distance to Airport
22 km

Internet Usage Fee
10.70 SIN

Non-Smoking Rooms / Floors
Yes

Number of Floors
16

Number of Restaurants
2

Number of Rooms
331

Room Voltage
220

Time to Airport (Minutes)
25


Recent customer comments

Filter by Traveler Type

 

Pleasant

6.9

from 1838 reviews

Value for Money
6.8
Location
7.6
Staff Performance
6.8
Hotel Condition/Cleanliness
6.9
Room Comfort/Standard
6.9
Food/Dining
6.4
All reviews (1838)
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Fendy S. Solo travelers Indonesia, July 28, 2015
Royal is so royal

close to bus stop, reasonable price, clean
7
the location is closed to the bus stop, which is just rite in front of the hotel lobby. the staff was ready to help, but not very kind. it need 10 minutes to get to the nearest mrt station. the mrt station is located under the mall it is also easy to get meal for your lunch and dinner
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Caiyun L. Groups Singapore, July 23, 2015
Not value for money

Centralised location in Singapore
4
Overall, it was not a value for money stay. Had stayed in several hotels overseas with cheaper per night rates, and were more comfortable than Hotel Royal. 1. Paid for extra bed, but the makeshift bed was uncomfortable. The bed was only set up after check-in was completed and had to call the reception to ask why the room had only 2 beds. 2. Ground floor lobby has cigarette smell, assuming its from the KTV lounge on that floor. 3. The toiletries such as liquid hand soap were not replenished when finished This should not be the standard for a self-rated "4-star hotel". 4. No security control for guestrooms floors. There is no need to tap the room card when using the lift to access the guestrooms floors. There is also no security guard at the lift lobby.
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Simon C. Solo travelers Singapore, July 22, 2015
Rather old building

Seriously, cannot think of anything.
5.3
Did not expect much.
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Valentine H. Families with older children Malaysia, July 20, 2015
Feels like

Location
5
Not pleasant at all. Firstly arrived at hotel from a flight at around 1pm and had to wait till 3:45pm for our rooms. Front desk staff cant really communicate well (staff didnt really understand english as they were either from korea or china, with some elderly locals who did nothing to help the situation) nor was the service as expected (was rude or they just plain ignore you). Sadly one of the very worst of front desk reception received. Room was ok but lousy shower and lousy lumpy foam pillows that smell bad (one of the 4 that was on the bed). Carpets not properly vacuumed and dusty. Bedroom slippers were the really old fashioned heavy rubber flip flops (thought these were obsolete in the high end starred hotel world and was only used in those really low low no star hotel or hourly hotel. Bad reflection of hotel status. Overall if I had known, I would have never stay here, nor will I ever will. Avoid if possible.
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Valentine H. Families with older children Malaysia, July 20, 2015
Hotel Royal
3.7
Very unpleasant. Firstly arrived at hotel from a flight at around 1pm and had to wait till 3:45pm for our rooms. Front desk staff cant really communicate well (staff didnt really understand english as they were either from korea or china, with some elderly locals who did nothing to help the situation) nor was the service as expected (was rude or they just plain ignore you). Sadly one of the very worst of front desk reception received. Rooms smell bad; musty, dinky kind of smell which even after spraying air freshener did not help as it came back. Pillows were lumpy foam things which was extremely uncomfortable as was the bed. They have a night club downstairs (directly in lobby area) and you tend to see lots of "sexily clad" girls plying their wares when they walk in and out of the club, which by the way is not pleasant for children if so happen to bounce into them. Secondly this hotel apparently is the hotel of choice for tour groups and you can imagine the noise levels generated whenever a tour group checks in (very frequently over the course of the day during our stay there)
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Hee K. Families with young children Malaysia, July 19, 2015
Locality

Spacious, Cleanliness, Quiet
7
NO TAXI to take when going to downtown!!!!!!!! Have to use bus. If there is no taxi, hotel should provide shuttle bus service.
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Tatan F. Families with older children Indonesia, July 17, 2015
Not Recommended!!!

Spacious Room, Bathroom with bath tub.
7.3
Stayed 4 nights in this hotel. Location is okay. Only 5-10 minutes to Novena MRT. The housekeeping is terrible. They didn't even clean our room, only made the beds, changed the towels and took out the rubbish. They didn't refill the shampoo, soap, coffee till I asked for it. The day before we checked out was more terrible. They didn't even : make our beds, tidy up the room and provided new towels until I asked for it again. Terrible!! I expected to go to gym while staying here. But..2 units of treadmill were not working. Waited for around 20 minutes, finally the technician came and tried to work on it. Eventually he told me that all are spoiled. Come on!!! Very standard TV Channels programs. You can get more and better programs in budget hotel. Newspaper was given nicely with bag once, other times only put on the floor. No drinking water provided. Reception officers are okay. Bellboys are quite helpful. Only 2 Women in Cashier I met, and the tall waiter with glasses in Trishaw Coffee Shop are friendly and served us with smile. My expectation is usually not high. But I was really disaapointed staying in this hotel. Especially when the price is also not cheap. Not recommended!!!
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Jeyaselvi K. Families with young children Sweden, July 9, 2015
Good

Room, location, they had everything in the room
7.7
It was quiet good. They had wi-fi, rooms were big, they had everything u needed, from toothbrush to showercap.,not every hotel has it.
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Ari S. Business travelers Indonesia, July 8, 2015
Great room for a family

Location, room and pricing
8
I'm a regular customer kept coming back because I'm very satisfied with the hotel.
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Pang K. Couples Singapore, July 1, 2015
nice hotel

room quite big . clean and comfortable
3
Good
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Customers like this hotel for:
Nearest transport:
  • Novena MRT Station (0.4 Km / 5 min walk)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Seletar Airport (11.4 Km)
  • Changi International Airport (16.7 Km)
Customer comments:
  • "Big clean rooms" , "Close to MRT" , "Friendly staff"
Top attractions in the area:
  • Velocity Mall (0.4 Km / 5 min walk)
  • Little India (1.6 Km / 20 min walk)
  • Lucky Plaza (1.6 Km / 20 min walk)
  • The Paragon (1.6 Km / 20 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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