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Hotel Royal

36 Newton Road, Novena / Balestier, Singapore 307964 (Show on map)

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Area: Novena / Balestier Number of Rooms: 331

Recent customer reviews

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Pleasant

6.9

based on
1571 reviews

Value for Money
6.8
Location
7.6
Staff Performance
6.9
Hotel Condition/Cleanliness
6.9
Room Comfort/Standard
6.9
Food/Dining
6.4
All reviews (1571)
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Bart O. Couples Netherlands, April 2, 2014
poor

non
4
terible place, smokey, dirty, worn-out
Thilagavathy N. Solo travelers Malaysia, March 31, 2014
Simple and basic amenities. Had to pay for WiFi

Price. Close to Novena MRT. Rooms were of a fair size
5.7
The hotel is quite old though clean. Very basic. Front desk was thinly staffed and hotel staff try hard to avoid eye contact! Not helpful; but not rude. They just give the impression of not wanting to be there at all.....
Dani H. Business travelers Indonesia, March 29, 2014
Great offer

Royal resident great for family
8
Great... Expecially when they offering royal resident as alternative room
Aristides P. Solo travelers Philippines, March 29, 2014
Adequate facilities

Clean good size room courteous staff
7.3
The bathroom fixtures are rusted n old the bath tub leaks water and no free wifi
Alex C. Business travelers Malaysia, March 28, 2014
Good Stay

Clean and New Hotel,
9.3
It was lucky for me n my colleagues get a new building which we entitle to stay a new and clean hotel. If you can request for the new building then you will no regret staying..Internet need to paid 1hr $8
Jessica S. Business travelers Singapore, March 27, 2014
Good and value for money

Good and value for money
8.3
Good and value for money. We coming for business trip and enjoy the experience of staying at Hotel Royal.
Jessica S. Business travelers Singapore, March 26, 2014
well

good service
9
good service and friendly staff
Jean-Philippe R. Business travelers France, March 26, 2014
Very basic, disappointing service

large room, bath with shower and tub.
4.7
No major issues, but overall disappointing experience: soap and shower gel of previous guest was still lying in the shower upon arrival; poor acoustic insulation (road traffic noise); poor TV reception; no internet included in the room fare, voucher had to be purchased cash at reception (not online); All extras that had not been booked via Agoda had to be paid cash (could not be charged on the room): minibar, breakfast, WiFi,... inconvenient and annoying. Outrageously expensive breakfast for that hotel category; separate counters for reception and cashier that would not help each other at peak times to reduce guests' waiting time.
Yi Y. Business travelers Malaysia, March 24, 2014
Good location, cozy stay

good location, cozy, comfortable
8
Michael A. Families with young children Philippines, March 23, 2014
quiet, convenient, good location

quiet, convenient, good location
7.7
i just wish that hotel royal would recognize customers who are always coming back, may it be the staff and or loyal customer packages

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Customer Reviews - Hotel Royal, Singapore

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