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Hotel Royal

36 Newton Road, Novena / Balestier, Singapore 307964 (Show on map)

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Area: Novena / Balestier Number of Rooms: 331

Recent customer reviews

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Pleasant

6.9

based on
1573 reviews

Value for Money
6.8
Location
7.6
Staff Performance
6.9
Hotel Condition/Cleanliness
6.9
Room Comfort/Standard
6.9
Food/Dining
6.4
All reviews (1573)
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Choon H. Business travelers Singapore, May 19, 2013
Comfortable and convenient.

1. Central location 2.Accesibility to public transport 3.Affordable
7
Generally a good stay. The room was clean and comfortable but there was the smell of paint when I first checked in. Also, the marble floor just outside the bathroom sweated the whole day through (damp and wet to the touch) which could be an indication of rather bad air ventilation. Location and accessibility for this hotel is good, but the lobby tends to be a little on the noisy side. The lobby is also small without sufficient sitting room. The staff is professional but seems rather aloof.
Kunal J. Couples India, May 19, 2013
Below Expectations

Location was good.
5.3
Below average. Rooms and bathrooms were not clean. Staff efficiency was not upto the mark.
Krishnamoorthy J. Families with young children India, May 19, 2013
Very clean, Ezey to access.

Stream room really very big and nice pool
8.7
No issue.We really enjoy.!
Angelynne E. Families with young children Philippines, May 18, 2013
Filipino employees are very caring

fast,good service
6.7
good enough actually we where only in for breakfast and to sleep we where practically out the whole day for the kids to have a full and great vacation
Irene M. Couples Australia, May 17, 2013
This is the "Faulty Towers" of Singapore !!!

None whatsoever
2.7
No customer service ,dirty lobby furniture ,dirty toilet in room,black hairs in bath-yuk!!
Rachmat J. Business travelers Indonesia, May 15, 2013
Big room, closed to public transport

Big room, has KTV, old however.
7.7
Eko K. Business travelers Indonesia, May 15, 2013
not so fresh

somewhat cheap
4
Michael M. Families with young children Indonesia, May 15, 2013
Old & noisy during the day cus of the maintenance

Food,Staff,Public transport
6.3
just OK. wasn't pleased with the noise and maintenance service they do during the day. Sometimes you just want to have one relax day in the hotel. But the noise is bad and one of their service staff talking loudly outside of our room for a long time. Very noisy! Good thing is very closed to public transport so easy access to go anywhere.
Anushia K. Solo travelers Malaysia, May 15, 2013
Convenient locationi and easy to reach.

location / cleanliness and comfortable room
7
comfortable and when assistance was needed, front desk staff was helpful. Good place to get taxis. Easy acccess to food and a good mall nearby. Also has good access to public transport.
Joaye O. Couples Singapore, May 15, 2013
Near my work place and friendly concierge

Location, size and good concierge staff
9
I have been to many hotel and been visiting this hotel frequently due to the location which is near my work place. Extremely good service and attentive concierge. The hotel must be proud of them

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Customer Reviews - Hotel Royal, Singapore

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