2015
Very good 7.8
Based on 472 reviews

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About Hotel Russell

Description

Founded in 1898, the 373-room hotel has Victorian Renaissance architecture and overlooks the picturesque gardens of Russell Square. Situated in the heart of Bloomsbury, the Hotel Russell is a short walk from the tourist hub of Covent Garden, the British Museum, Oxford Street, and the fashionable West End. Guests are also within a short distance from attractions such as Buckingham Palace, St. Paul's Cathedral, the London Eye, Tower of London, and the Houses of Parliament. The on-site restaurant serves international cuisine in a Victorian environment. The 4-star hotel is an ideal destination for travelers seeking accommodation that reflects London’s rich heritage.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer

Things to do, ways to relax

  • Tours

Dining, drinking, and snacking

  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar

Access, services, and conveniences

  • Daily housekeeping
  • front desk [24-hour]
  • Facilities for disabled guests
  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Currency exchange
  • Shop(s)
  • Smoking area
  • Lockers

Working and staying connected

  • Photocopying
  • Fax machine

Languages spoken

  • English
  • Dutch
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Internet Usage Fee: 15 GBP
Non-Smoking Rooms / Floors: yes
Number of Rooms : 373
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Recent customer comments

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Very good



  • Cleanliness 7.9
  • Facilities 6.6
  • Location 9.0
  • Room Comfort/Standard 7.5
  • Service 7.9
  • Value for money 7.2
  • Food/Dining 7.0

Garrett B.
United States
July 18, 2016
Solid
Good stay

Gert J.
Singapore
July 18, 2016
Disappointed
We had payed and expected to stay in two rooms at a four star hotel for two nights, but we were informed immediate after checking in, that the hotel should close down the next day for renovation. Hotel Russel had already arranged with a booking at another a "4 fours star hotel" about 1/2 mile away. Transportation of luggage to the new hotel, Ambassadour, should be arranged by Hotel Russel. However, the luggage was not transported as promised and required several phone calls by the friendly and service minded staff at Ambassadour Hotel before that was sorted out.The new hotel was not as expected. From our view, the hotel is more of a functional Scandic hotel with small rooms. We are disappointed that the hotel booked did not meet the standard as expected and as we payed for. We are further disappointed that we not were informed in advance that the hotel should close down in order to let us book another hotel. The breakfast staff informed us at Hotel Russell that we could not sit down everywere in the restaurang, despite empty, since the hotel will close down. Giving us a total impression of being the last guests but squesed before closing down. A bottle of complementary champagne was a nice gesture but did not compensate for what we have payed for.

Mark W.
United Kingdom
July 04, 2016
Overpriced
Very expensive. Tiny bathroom with big chunk out of the bath. Corridor was like a building site with two rooms marked respiration room.

Carolyn B.
United States
June 22, 2016
Great Location But Dated
The location is great and the staff are helpful. They are currently updating the hotel so there is scaffolding all around the building and construction inside the hotel. Our room was dated, particularly the bathroom.

Adam J.
United Kingdom
June 19, 2016
Noisy building works all day
Perfect location but scaffolding and building works all day meant that it was noisy.

YaMing T.
Taiwan
June 16, 2016
Perfect!
Great Location, Nice Staff, Excellent!

Shulamit B.
United States
June 15, 2016
Hotel way past it's prime
The room was awful - tub did not drain well so we had to shower in standing in ankle deep water. Problem persisted even after maintenance came to "fix" it. Hot water inconsistent, cooling system difficult to regulate, Windows dirty and dingy - we were given a room looking into walls and couldn't even tell if it was raining outside. The location is terrific - right on the Piccadilly line and the British museum - but there are other small hotels in the area that I've stayed at before that were in far better condition. Perhaps after the renovation the accommodations will be better, the room we got however, should be closed permanently.

Vanessa M.
Hong Kong
June 14, 2016
Good location
Friendly staff, quiet area that is still close to the city center. Beautiful Victorian building but interior is a bit old.

Alejandro B.
Spain
June 07, 2016
Old and elegant victorian hotel at Russell Square
The building was just impresive (with the Twin bronze dragon from the Titanic one on the second floor. Rooms were not big but very clean and comfortable. Bathroom was very clean. The only con were the loooong corridors and the room locks, which were hard to open with the plastic key.

Vigantas V.
Lithuania
June 02, 2016
I am happy
Just breakfast every day such tipical British after 3 days come to another hotel, to change meniu.



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