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Very good

based on 472 reviews
  • Cleanliness 7.9
  • Facilities 6.6
  • Location 9.0
  • Room Comfort/Standard 7.5
  • Service 7.9
  • Value for money 7.2
  • Food/Dining 7.0

Peter G.
United Kingdom
May 30, 2016
peter g.
and a very pleasant weekend - thank you all.

Joanna A.
United Kingdom
May 25, 2016
Romantic, safe and great location
My second stay at this hotel (my first was with a teenager), on my own in London for a short business and leisure trip. It is a huge oldy worldly Victorian building with wide corridors and high ceilings. Lovely courteous staff, very clean functional rooms and a great location £5 cabs to theatre, £10 - £15 to Paddington. Breakfast is the downside - way over priced and warmed up - suggest eating out in one of several local cafes. Nice park just outside.

Shuk T.
May 25, 2016
Convenient and comfortable
Well maintained historical building with modern and clean room. No free wifi. Toothbrush and toothpaste not provided in the room.

Anne W.
May 19, 2016
Hidden Gem in London
From the minute I arrived a lovely warm welcome from the Doorman and the inimitable Bernard with help with suitcases and settling in. The décor is sensational and takes one back into a bygone era of Victorian elegance with its marble staircases and chandeliers all beautifully maintained. My room was lovely as I walked in a beautiful view over the Spring foliage of Russell Sqaure.

Joanne S.
May 15, 2016
Convenient location.
Nice and elegant, room is big and comfortable, convenient and near to places of interest

Joanne S.
May 15, 2016
Good location, comfortable stay
Staff and helpful and polite, very near to tube. Good location and convenient

Massimo N.
May 13, 2016
The only nice thing is the lobby...
Not really impressive in terms of everything except the sumptuous lobby...

April 20, 2016
Convenience location with supermarket n food store nearby
good equipped room but air con is unable to turn to cool winds in winter.. Too hot in the room

Robert P.
United Kingdom
March 09, 2016
It's so nice
We like to keep coming back because we leave so relaxed

stuart B.
United Kingdom
March 07, 2016
Weekend away