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Hotel Santika BSD City Serpong

Teraskota Entertainment Center, Jl.Pahlawan Seribu CBD Lot VII B, Serpong BSD City, Serpong, Tangerang, Indonesia 15322 (Show on map)

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Good 7.3
based on 529 reviews

"Location, hotel condition and room cleanliness..."

  • Chien, Malaysia
  • June 16, 2015
  • Area: Serpong
  • Rooms : 150
  • Free Wi-Fi

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Room Types
Santika Suite


When would you like to stay at this hotel?

Features of Hotel Santika BSD City Serpong

24-hour room service

airport transfer

business center

car park

coffee shop



laundry service

meeting facilities


safety deposit boxes

smoking area

Sports and Recreation




free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking


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Conveniently located in Tangerang, Hotel Santika BSD City Serpong is a great base from which to explore this vibrant city. From here, guests can enjoy easy access to all that the lively city has to offer. Visitors to the hotel can take pleasure in touring the city's top attractions: Ocean Park BSD, Damai Indah Golf & Country Club - BSD, Plaza Bintaro Jaya.

Take advantage of a wealth of unrivaled services and amenities at this Tangerang hotel. Top features of the hotel include free Wi-Fi in all rooms, 24-hour room service, Wi-Fi in public areas, valet parking, car park.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide internet access – wireless (complimentary), internet access – wireless, non smoking rooms, air conditioning, balcony/terrace to please the most discerning guest. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, Hotel Santika BSD City Serpong hits the spot in many ways.
Conveniently located in Tangerang, Hotel Santika BSD City Serpong is a great base from which to expl ... see more
Children and extra beds:
Infant 0-3 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-11 year(s)
Must use an extra bed

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
300000 IDR

Breakfast Charge (when not included in room rate)
65000 IDR

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Non-Smoking Rooms / Floors

Number of Floors

Number of Restaurants

Number of Rooms

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Year Hotel Built

Recent customer comments

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from 529 reviews

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All reviews (529)
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Chien S. Business travelers Malaysia, June 16, 2015
Hotel Santika BSD Serpong Review

Location, hotel condition and room cleanliness
This is a very comfortable hotel that suits the requirement for business travelers. The room itself though it is very basic but I would say fulfills all requirements. The bed and room is very clean and I have had a comfortable stay. Getting food outside of hotel is convenient as it is situated beside a shopping mall. Perhaps if there are some more variety of food in the hotel's restaurant it would be better. Overall, good stay and value for money. thank you
Eng R. Business travelers Indonesia, June 12, 2015
clean and good value

good location, value and staff performance is good
it's just okay for business hotel. food are just okay as well. the good thing is it is connected to a small mall that got cinema inside the mall.
Saravanan S. Business travelers Malaysia, June 4, 2015
Good hotel in BSD

Good hotel in BSD
Pleasant stay - one of the best hotels in BSD, and linked to malls/shops nearby within walking distance.
Oka R. Business travelers Indonesia, May 13, 2015
It was okay

Near mall, food, entertaintment
It was okay, stayed a few nights. Nearby shopping centre and entertaintment.
Tanti M. Solo travelers Indonesia, May 10, 2015
A Minimum Space With Maximum Service

breakfast is good,bathroom is great,the location is superb
Mohamed I. Solo travelers Singapore, April 26, 2015
Good location

Location - attached to mall, access to food
There was a live band performance that weekend till 10pm. It was noisy.
Bambang W. Solo travelers Indonesia, April 26, 2015
bad experience

good location only
Bad experience at first time. At first, i asked front office at 11.15 am (woman and man) if i could early check in, and the answer really shocked me. I could but they charged me 20% from the rate. What?!!! They said again the rooms were fully occupied, strange answer for me, if their rooms were occupied why said i could did early check in but had to pay additional 20% of rate ?? Not good service. I told them i won't pay any cents of it, the man said ok and provide the room in 30 minutes (another big question for me). After 30 or 40 minutes i came again to fo, the room was ready. She was nicer and more helpful than other 2 persons before. She changed my room to non smoking room (because the room that was prepared for me by the man and woman before was smooking room, eventhough i choose non smooking room when i ordered in agoda. If they didn't have non smoking room, why when ms vina served me she could find non smoking room? Unless they did it purposely at first, knew i ordered non smoking and gave me smoking one). The other is quite okay, the toilet flush button need to be fixed.
Sun T. Business travelers Singapore, April 24, 2015

Near shopping mall. Clean and Friendly staffs
Nathan D. Business travelers Australia, April 18, 2015
Great Little Hotel, Clean, Good Service

Staff very accomodating, Food was tasty, For me Location - close to where I needed to be
The hotel is in my opinion a 3.5 star, the bedding is nice, room is clean, staff on hand to assist at all times, 24hr room service available. The only thing stopping me thinking this is 4 star is the room size, they are a little small. I would normally stay at the Grand Zuri(full bookings) however this hotel apart from room size is every bit as good. Would happily stay there again.
Baharum M. Business travelers Malaysia, April 16, 2015

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Customers like this hotel for:
Area recommended for:
  • business
  • restaurants
  • shopping
Customer comments:
  • "Extensive breakfast spread" , "Near restaurants and food courts" , "Prompt staff service"
Top attractions in the area:
  • Damai Indah Golf & Country Club - BSD (2.9 Km)
  • DPR/MPR Building (9.5 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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