Very good 8.0
Based on 777 reviews

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About Hotel Santika Premiere Gubeng


For travelers who want to take in the sights and sounds of Surabaya, Hotel Santika Premiere Gubeng is the perfect choice. The hotel is not too far from the city center: just 1.5 km away, and it normally takes about 45 minutes to reach the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Offering hotel guests superior services and a broad range of amenities, Hotel Santika Premiere Gubeng is committed to ensuring that your stay is as comfortable as possible. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, 24-hour security, photocopying, taxi service, wheelchair accessible.

The ambiance of Hotel Santika Premiere Gubeng is reflected in every guestroom. television LCD/plasma screen, complimentary instant coffee, complimentary tea, linens, mirror are just some of the facilities that can be found throughout the property. The hotel's recreational facilities, which include fitness center, outdoor pool, spa, massage, pool (kids) are designed for escape and relaxation. Whatever your reason for visiting Surabaya, the Hotel Santika Premiere Gubeng is the perfect venue for an exhilarating and exciting break away.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • spa
  • massage(s)

Swimming & soaking

  • outdoor pool

For kids

  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • halal restaurant


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • elevator
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • 24-hour check-in

Business & money services

  • photocopying
  • fax machine
  • printer
  • meeting facilities
  • business center

Languages Spoken

  • English
  • Indonesian
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When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 220000 IDR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.5 km
Distance to Airport: 13.7 km
Non-Smoking Rooms / Floors: yes
Number of Floors: 22
Number of Restaurants: 1
Number of Rooms : 232
Parking Fee (per day): 0 IDR
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2013
Year Hotel Last Renovated: 2013
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.8
  • Location 8.1
  • Room Comfort/Standard 8.0
  • Service 8.1
  • Value for Money 7.9
  • Food/Dining 7.8

Wong W.
July 26, 2016
Home away from home
Always my hotel in Surabaya as the staff friendliness makes you feel very much at home always. Will always recommend the Hitek santika in surbaya of course.

Christina S.
July 25, 2016
Overall good experience...only requires further housekeeping improvements
We were there as a group attending an event near the hotel. Hotel helped to arrange bussing arrangements for us on a daily basis efficiently. Breakfast spread was good everyday. Coffee brewed from the coffee machine was good too. Staff was polite and friendly but proficiency in English was lacking. The strong water from the rainshower was a treat after a long day. However ongoing housekeeping can be improved. The phones were not working too well, foyer light was not working for a few days before it is changed, and used papers in writing folder left unchanged to the end. Room was also lacking in power points. There were no spare points to charge phones or laptops. Spa center is lacking in ambience although massage quality is alright. Other than the minor items above, stay was overall enjoyable.

chai B.
June 24, 2016
stay in Surabaya
room is clean and big. nice breakfast.

Sheila S.
June 23, 2016
Good Stay
i had a good stay , perfect location

Friedrich S.
June 18, 2016
Should provide valet parking service
Nothing to complain, all has been represented by Santika's name...satisfaction guanranteed. But they need to provide Valet parking service.

Friedrich S.
June 18, 2016
One of the best hotel at Surabaya
Santika's name just says it all. Best location, good services, good facilities. They should provide valet parking service for guests with cars.

Erika H.
June 07, 2016
Great place
Love this place

Linda R.
May 23, 2016
Nice Hotel
Friendly staff and nice hotel

Pungki W.
May 12, 2016
Good hotel,excellent staffs
Was a short stay,but I can tell that the staffs are trained well,and well mannered. Hotel location is good,but parking space a bit tight.overall,still a good hotel

May 12, 2016
recomended hotel
Strategis location, staff hotel very nice and helpful.


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