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Recent customer comments

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Excellent



based on 699 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.3
  • Location 7.5
  • Room Comfort/Standard 8.1
  • Staff Performance 8.2
  • Value for Money 8.4
  • Food/Dining 7.7

9.7 Henry J.
Indonesia
October 17, 2014
Good Hotel and Good Experience
Good Hotel, Good Food, Good Experience
I am very happy to stay in this hotel. clean, good staff, great food, nice location and the room is clean. I also recomend this hotel to my family and friends.

6 wONG H.
Singapore
October 16, 2014
nearby the sea . friendly hotel staff.
nearby the sea, friendly hotel staff and nice breakfast
good overall. peaceful and quite at night.

8 Henry A.
Indonesia
October 14, 2014
great hotel
good staff food and surrounding

10 Rulianto T.
Indonesia
October 10, 2014
Great Hotel
Room, Facility, Staff
Very Pleasant

6.3 Basuki S.
Australia
October 08, 2014
Far from action
Wi-Fi.Room is reasonable size, clean and modern. Staff are polite and friendly. Staff in dining room always called us every morning to check whether we want to have a breakfast, it was a good service.
The hotel is far from centre of activities and Kuta. The nearest shopping area is Bali Collection which is rather expensive, and public transportation is much more expensive too. This will be our first and last time to stay in the area.

8.7 Pavel V.
Australia
October 04, 2014
Great staff 1000 smiles
Friendly staff - eager to please, location, pool
Initial tensions with other tourists from China, problems with noise at night in the swimming pool area, however after upgrade to another room stay was pleasant and relaxing, great value for tourist on the budget, location is a must.

8 Yanti W.
Indonesia
October 01, 2014
so worth it!!!
food, staff and location was great
We love it and def will come back again.

10 Hazel E.
Malaysia
September 29, 2014
Great hotel
Excellent location, cleanliness, and environment. Will come back for sure.

8.3 liwi L.
Indonesia
September 24, 2014
satisfied
breakfast, staff service and location

8 Rosa V.
Indonesia
September 23, 2014
Great Assistance
Best value for money
Great assistance - thank you for the receptionist staff. I was arranged JNE to deliver some goods during my stay in Santika but unfortunatelly it is arrived after my departure. Thanks for all staff who arrange for recollection.