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Mumthaz I.
Business travelers
Maldives,
February 23, 2013
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this is a very good hotel for the short visits. food was fantastic. the best thing for me is that this hotel is very close to almost all important places.
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Stormi D.
Solo travelers
United States of America,
February 19, 2013
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Fine hotel but far from downtown
Free internet cafe, pool, friendly & helpful staff
6.3
got food poisoning at hotel restaurant (only time in sri lanka)
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Jean C.
Couples
Singapore,
February 13, 2013
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dated decor but excellent service
7
we were given a large room with 2 double bed as they did not have anymore room with 1 large bed. the room decor was dated and badly needs re-furnishing. however, it was still a comfortable stay. the staff (from the doorman to bell hop to the reception) were all very friendly and helpful. wi-fi reception throughout the hotel is excellent.
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Venugopal V.
Business travelers
India,
February 9, 2013
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Nice and pleasent
Good reception,Nice and clean rooms,Good A/c effect,Tasty food at reasonable price,Located at main highway but inside you do not feel like
9.7
I have reviewd the comments after booking the hotel and was slightly worried about the comments before checking in.
But once i checked in the hotel was neat and clean and the bed linen was clean and the service was excellent. Had a very pleasent stay and mainly the Wifi was working very good in the second floor as it was main concern for me to access my day to day mails.The food was very tasty at a reasonable price.The Staffs and attendents are very cooperative and had an excellent room service.
The Bathroom was only small -- But its OK.
Simply to say -Worth for Money with peace and perfect for any biz people or tourist.
Hotel Feature Tip:
No need to have second thought to search for other hotels. Just book it and you can enjoy and will have a pleasent stay for sure.
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Prasad G.
Families with young children
Malaysia,
January 11, 2013
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Hotel that needs major renovation.
On the main road and readily accessible to major shopping centers.
2.7
Rooms are old with musty smell and require a major refurbishment and renovation. Bathrooms too are not clean and not fully functional.Service in the restaurant is slow and had to wait ages to get a simple snack.
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Asheesh S.
Families with young children
India,
January 3, 2013
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Good hotel with all the required amenities.
Very good staff.
Good food.
Hotel Feature Tip:
If possible they can add different cuisine to there menu. On all other front nice place to stay
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Colin S.
Families with young children
Australia,
December 30, 2012
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A good basic place to stay
8.3
This hotel is located somewhat south of Colombo city but is well known. The hotel is showing it's age a bit but the staff cannot be faulted. The rooms are spacious and well air conditioned. There is a room safe. The pool is great and well maintained and cleaned. There is a fridge and coffee making facilities. The buffet breakfast is very good. The front doorman is a fantastic asset to the hotel and knows everything whilst being extremely courteous.
This hotel is a great escape from the hectic life of Colombo but has a lot of shops around it. If you walk down to the beach and get to Wellawatta train station the ride to Mount Lavinia is only $US0.07. There you can walk through the historic hotel and have a swim at a good beach. There are slums to see on the way which made us pretty sad.
Altogether, Hotel Sapphire is a very good value hotel without the over-the-top prices of some of the others.
Shopping Tip:
Majestic shopping centre 200 rupee tutuk ride.
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Sharon R.
Groups
United States of America,
December 26, 2012
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we needed a larger room, and the family room at this hotel was perfect. recommended for any short stay in coombo.
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Syed A.
Couples
Pakistan,
December 22, 2012
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There are 2 good rooms here - Find them & survive
5
Undoubtedly, One of the WORST rooms that I have ever stayed in (w/out breakfast). Heres the thing about this hotel which I have observed. I believe they have got only 2-3 good rooms and rest are bad, worse and worst. Those 2-3 rooms are given on special requests either on a booking way in advance, or if you are a return customers after a prior bad experience and write to them. In a peak season it is unlikely that you will be given a good room on a short notice and almost never through the likes of Agoda. By reading the earlier reviews on TA i can say that one of the good rooms is 309 (though we did not get it).
From the bad reviews on TA, I was very scared about their standard rooms and specifically booked a deluxe double room. It was a last minute booking and what we got was clearly sub - standard. The room 308 has a smell of a damp carpet, their were twin beds which were joined together in front of us to make a double bed (moving the entire furniture). This is the last thing that you want when you check in at 8 pm after a 6 hour drive. Anyway badly furnished, worn out washroom, carpet with iron patches ,sub standard curtains is all that I can say.
Paid for a breakfast where there was not much to choose from. Location is bad on a noisy road and you will get the noise nevertheless.
We just had to spend a night in Colombo so it still served the purpose, however I would never come back to the same room again. Go somewhere else is what I can recommend. Colombo is generally expensive in terms of hotel so if you have to spend more than 8 hours in a hotel, go somewhere else!
On check out when I filled the comments card honestly, the manager gave me a card asking me to write to them before booking next time and they will make up for the bad experience faced this time. I assume they plan to put me in one of the good rooms if I come back!
Hotel Feature Tip:
Avoid 308 - a better room could be 309
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Whetu S.
Couples
New Zealand,
December 16, 2012
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Friendly
They gave us our room early
5
The hotels dated with strange decor and the rooms were indeed very basic for the price you paid, US per night. As I've traveled around Sotuh East Asia for more than three years, I found this fact to be expensive especially in comparing the qualities of hotels I've stayed in cost far less, for a very plush accommodation. Needless to say, I was rather disappointed, but maybe this is the standard in Sri Lanka. Now, as always, pictures can say one thing and real another. They excluded to say the huge amount of crows flying above the pool. This did not entice me in for a swim under any circumstances. However, the breakfast, although not included in the price had a reasonable variety.
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