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Hotel Sardonyx Ueno

6-6-7 Ueno Taito-ku, Ueno, Tokyo, Japan 110-0005 (Show on map)

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Area: Ueno Number of Rooms: 181
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
664 reviews

Value for Money
8.4
Location
9.1
Staff Performance
8.6
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.1
Food/Dining
7.1
All reviews (664)
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Donald G. Solo travelers United States of America, January 20, 2015
Average at best.

Room was ready when I arrived. It has a window . It was away from construction.
4.7
Okay.. I probably expected a little more than they could offer..
Donald G. Solo travelers United States of America, January 20, 2015
Room was ready, but the hotel is in need of update

WiFi; Ready for check in on arrival; Easy check in and check out;
4.3
The Hotel staff were pleasant, but little understanding of my questions due to lack of English ability... The breakfast was not really a breakfast, but rather a snack that was very non-nutritious. I asked the person who took my order to give me soup, bagel, and jusice to go. I took the breakfast up to the 12th floor at 6:30 a.m. to find out he had given me just a hot dog on a bun... Juice... Wrong order. Had to bring order back down to fix the error, no apology, only a frown from the man at the register, seemingly disturbed that I would return .. and expect things to be done right... Hotel is in need of some refurbishment as it is getting worn in many areas. Smelly room when I arrived... Not very clean.... Below Japanese standard.....
Ronald C. Solo travelers Taiwan, January 19, 2015
good choice

good location, with free breakfast
7.7
Mohamad I. Solo travelers Singapore, January 12, 2015
Best location and adequate amenities.

Location, Cleanliness, Amenities
9.7
It was a pleasant stay being it close by lots of good eateries, convenient stores as well as different train or subway lines in Tokyo. Ueno Park nearby is a joy for a very long walk and peaceful moment. Also the market has Halal foods for Muslim travelers. Would recommend if you're going to Tokyo solo.
Yu W. Couples Taiwan, January 12, 2015
very helpful staff

excellent staff and location
9.3
Alfred P. Couples Hong Kong, January 4, 2015
great value hotel with excellent location

probably best value hotel and ideal location
7.3
Very good and efficient staff and close to station
Kwok H. Groups Hong Kong, January 4, 2015
Excellent Location and Services

Location, Staff, Services
7.7
The location is very good which is located very close to the JR Okachimachi station. Very impressive that we received a Christmas gift when we check in on Dec 25th. Price is reasonable and worth it. Just the breakfast place is a bit crowded, but reasonable.
Li Y. Couples Taiwan, December 31, 2014
Comfortable

Room is clean enough
8
Room is clean and staff are nice.
Seksom S. Couples Thailand, December 30, 2014
Well located

Easy to find food
7.3
Wing L. Solo travelers China, December 28, 2014
A very nice and convenient hotel

Location, good service, helpful front desk
8.3

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