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Hotel Seri Malaysia Genting Highlands

No.11, Jalan Jati 1, Gohtong Jaya, Genting Highlands, Malaysia 69000 (Show on map)

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Hotel Seri Malaysia Genting Highlands Genting Highlands - Exterior
Area: Gohtong Jaya Number of Rooms: 124

Recent customer reviews

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Pleasant

6.1

based on
499 reviews

Value for Money
5.9
Location
6.7
Staff Performance
6.2
Hotel Condition/Cleanliness
5.9
Room Comfort/Standard
6.2
Food/Dining
5.6
All reviews (499)
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Nur E. Families with young children Malaysia, September 28, 2014
An okay stay but depends on how much you paid for

Location to Genting, Views and Convenience to nearby sundries
5.3
We stayed in Standard Room (Twin Beds with additional bed) and paid MYR826 for two nights stay. For the room, the beds and pillows are clean and comfortable. However, the carpet and floor are not properly cleaned. My 10 months old baby crawled on the floor and picked up a couple of tiny trashes (including birds' feather) and I had to personally wipe the floor because it is dusty. My husband decides to wear socks through out the stay because the carpet feels funny. Opening the window to enjoy the outdoor fresh air is not an option because there's birds cooing on top of the window with droppings left to dry on the window sill. When the housekeeper leaves, he only makes up one bed and left the other two beds untouched. Drinking water is replenished but the tables and sink are not tidied. A half hearted job. On food served during breakfast, I at least expect the food cooked to be above par, but they were very basic and not tasty. Nasi goreng is lumpy, juice is actually a cordial mix, mi soto is just okay and the restaurant only have one baby chair. Overall, the hotel is quite clean, spacious but lack charm.
Wong X. Groups Malaysia, September 17, 2014
bad
2.7
This customer has only rated this hotel and has not submitted any comments.
Zulfahanim T. Couples Malaysia, September 15, 2014
Must Improve

Only Spacious Room
5.3
It is about time to upgrade the toilet and bathroom. Dirty and bath curtain not clean. Very basic toiletries provided without toothbrush and paste.
Heng W. Business travelers Malaysia, September 15, 2014
the toilet looks old and dirty please upgrade it.

room is big , the cabinet with light, dirty
7
Everything is fine but the breakfast not much food and no one clean the table . The room toilet look old and dirty with bad smell.
Anis A. Families with young children Malaysia, September 14, 2014
Bad service at front desk and housekeeping.

Location, cleanliness,
7
Check in - Super slow. Unfriendly staff. I booked 3 Family room and 1 Deluxe room and yet they screw up my booking. They demanded for deposit but not credit card facility available. Very rude staff. Housekeeping - Had to wait more then an hour for the prebooked extra bed. Breakfast - Limited choice. Food cold. Not enough parking area.
Muhammad A. Couples Malaysia, September 7, 2014
not bad for one nite

okay...near to shop...near to cable car
6
Moaad K. Couples Saudi Arabia, September 7, 2014
good condition not bad

the bed at the room is conformable
6
Good not bad but the reception staff not friendly with the guests and there was only one kind of food on the breakfast no different types
Zuayah A. Families with young children Malaysia, September 6, 2014
just ok

location
6.3
just ok
Bean W. Couples Singapore, September 1, 2014
Beggar can't be chooser

Availablity, location, price
5
It was the holiday weekend and all rooms are booked cept for this hotel. Room could be cleaner and the hot water doesn't work. Breakfast provided was sub standard. An overall disappointment. However, this hotel is situated at a street filled with good restaurants and shops with the strawberry park just behind
Choo A. Couples Malaysia, August 31, 2014
satisfied v my stay

services
6.3
ok

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Hotel Seri Malaysia Genting Highlands Genting HighlandsHotel Seri Malaysia Genting Highlands Genting Highlands - Standard TwinHotel Seri Malaysia Genting Highlands Genting Highlands - Standard QueenHotel Seri Malaysia Genting Highlands Genting Highlands - SuperiorHotel Seri Malaysia Genting Highlands Genting Highlands - DeluxeHotel Seri Malaysia Genting Highlands Genting Highlands - FamilyHotel Seri Malaysia Genting Highlands Genting Highlands - CorridorHotel Seri Malaysia Genting Highlands Genting Highlands - ReceptionHotel Seri Malaysia Genting Highlands Genting Highlands - LobbyHotel Seri Malaysia Genting Highlands Genting Highlands - LobbyHotel Seri Malaysia Genting Highlands Genting Highlands - RestaurantHotel Seri Malaysia Genting Highlands Genting Highlands - ShopsHotel Seri Malaysia Genting Highlands Genting Highlands - Meeting FacilitiesHotel Seri Malaysia Genting Highlands Genting Highlands - Car ParkHotel Seri Malaysia Genting Highlands Genting Highlands - SurroundingsHotel Seri Malaysia Genting Highlands Genting Highlands - ExteriorHotel Seri Malaysia Genting Highlands Genting Highlands - Hotel ExteriorHotel Seri Malaysia Genting Highlands Genting Highlands - Exterior

Customer Reviews - Hotel Seri Malaysia Genting Highlands, Genting Highlands

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