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Hotel Siena

2-22-1 Kabuki-Cho, Shinju-ku, Shinjuku, Tokyo, Japan 160-0021

Recent customer reviews

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Very good

7.2

based on 123 reviews

49 reviews in English

Value for Money
7.7
Location
7.7
Staff Performance
7.6
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.2
Food/Dining
5.7
All reviews (123)
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Nikolaos K. Business travelers Greece, April 24, 2016
Good value for money.
5.3
Convinient location.
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David T. Couples Malaysia, April 15, 2016
Nice and cozy
5.3
Nice place. Good location.
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Sirirak K. Groups Thailand, March 26, 2016
Good
5.7
Good service
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Lei C. Groups Portugal, March 19, 2016
Good location

Location is convenient, staff are friendly and room is comfortable
5.3
Overall is good... The only one thing that not satisfy with the hotel is that, the housekeeping staff lost the guest's pajamas after tidy up the room, front office staff didn't offer to help
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Danila N. Couples Singapore, March 7, 2016
Average stay

Location, Food, nighclubs
7
A lot of food around, the location has so many things but 1 thing is the room has got a bad smoking smell. The mattress is a little bit too soft.
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Shona S. Couples Australia, February 10, 2016
Good location but beds are hard

Location, close to everything, friendly staff
7.3
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Chun Y. Couples China, February 8, 2016
Wifi not good
5
Wifi too bad
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Ho Y. Couples Hong Kong, January 4, 2016
Good Location, worth for money

Good Location, the size of the room is reasonable, not too small, the facilities inside the room is good.
8.3
Good Location, worth for money, the size of the room is reasonable, not too small, the facilities inside the room is good. The air conditioner is controlled by central, cannot customized based on the individual needs.
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Richard E. Couples United States of America, January 2, 2016
Worth the price

close to Shinjuku station, dead center of Kabukicho nightlife and clubs, but the dustiest hotel room in history!!
6.7
Great, efficient staff at check in, location perfect. Only problem was the dust in the room was difficult, especially given the winter lack of humidity in general.
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Huey M. Families with older children Malaysia, November 15, 2015
clean and helpfull staffs

the locations in shinjuku area, the friendly staffs, and the room facilities
8
the location is quite good as it is about 8 minutes walk from the main Shinjuku JR station and about 5 minutes walk to Higashi-shinjuku. the staffs are friendly and helpful. what impressed me most is it provides provides shiseido products. i will certainly like to come back to this hotel if ever i come to Tokyo
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