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Very good 7.2
Based on 129 reviews

Recent customer comments

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Very good

based on 129 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 7.1
  • Location 7.7
  • Room Comfort/Standard 7.2
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 5.7

February 10, 2016
Wifi not good
Wifi too bad

Ho P.
Hong Kong
January 05, 2016
Good Location, worth for money
Good Location, the size of the room is reasonable, not too small, the facilities inside the room is good.
Good Location, worth for money, the size of the room is reasonable, not too small, the facilities inside the room is good. The air conditioner is controlled by central, cannot customized based on the individual needs.

Richard E.
United States
January 04, 2016
Worth the price
close to Shinjuku station, dead center of Kabukicho nightlife and clubs, but the dustiest hotel room in history!!
Great, efficient staff at check in, location perfect. Only problem was the dust in the room was difficult, especially given the winter lack of humidity in general.

Huey O.
December 05, 2015
clean and helpfull staffs
the locations in shinjuku area, the friendly staffs, and the room facilities
the location is quite good as it is about 8 minutes walk from the main Shinjuku JR station and about 5 minutes walk to Higashi-shinjuku. the staffs are friendly and helpful. what impressed me most is it provides provides shiseido products. i will certainly like to come back to this hotel if ever i come to Tokyo

Peter H.
New Zealand
November 05, 2015
Stay at Siena Hotel Tokyo
The location is handy to Shinjuku Station , the rooms were clean , good value .
The value cleanliness and location were all good , the downside of being in a nightlife area is the street noise through the night, my room looked over the street , booking a room not on the street side is probably a good tip. But overall no complaints, helpful friendly staff with good English.

Cheuk M.
Hong Kong
September 11, 2015
Nice and present hotel, room comparatively larger
Lots of dinning place around, room size is comparatively larger than others
Good, will come again

Anthony S.
New Zealand
September 07, 2015
Comfort stay
It had a good location, the staff were friendly and helpful and the room was clean and tidy

Wing C.
Hong Kong
August 29, 2015
Very comfortable

Jakchai P.
July 12, 2015
not crowded among the busy place
coin operated fridge
some of Hotel front staff should be improved about facial expression

Guan Y.
April 28, 2015
Poor ventilation in room. Room was not cleaned up despite reminder.