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Recent customer comments

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Excellent



based on 137 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 3.5
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for Money 7.6
  • Food/Dining 8.1

Richard M.
Sweden
May 02, 2015
Location is perfect
location / service / design
warm and friendly staff, nice bar with a lovely reception area.

peter R.
United States
March 18, 2015
Great location, helpful staff
location, staff, bar

Steven F.
United Kingdom
February 11, 2015
Great stay, Friendly helpful staff and a fantastic
Location, Breakfast, Room
Really enjoyed the place, got upgraded from a deluxe to a suite was well chuffed. It was a great hotel but not five star.

Cheng C.
Taiwan
February 06, 2015
OK, but not impressive as a 5-star hotel should be
breakfast, location, dalle valle restaurant

Michael C.
Singapore
January 21, 2015
Good location
Location, good breakfast, free wifi
Great stay at this hotel.

Thomas S.
Denmark
December 31, 2014
Plesant Stay
location, reception service, location
worked very well all around

Ove R.
Norway
November 19, 2014
Good location
Location, staff, room size
Overall very good hotel, but definately not a typical five star hotel. Somewhat worn down/out of fashion in design - and room had only window facing towards the lobby, which was not optimal. Still, good service and had a nice stay.

Shan Y.
China
November 09, 2014
Overrated hotel
Room is marginal large compare to other Nordic hotel
I have to say we didn't know why it is rated so high. The room floor is really dirty, you could see the old watermark still on the floor. The bed, blanket and pillow is not comfortable either. You could hear noise from the street even at 4am...

Michelle O.
Malaysia
September 25, 2014
Fantastic design hotel
Location, nice comfortable rooms
Very good. Great introduction to Copenhagen. Lovely location.

Trudi L.
United Kingdom
September 21, 2014
Excellent
Spacious, light airy rooms and great staff
The rooms were well equipped and spacious. Staff were extremely obliging and the hotel location is perfect