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Hotel Suisse

30 Sangarraja Mawatha P.O Box 13, Kandy Lake Front, Kandy, Sri Lanka

Recent customer reviews

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Very good

7.8

based on
374 reviews

230 reviews in English

Value for Money
7.6
Location
8.7
Staff Performance
7.7
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.8
Food/Dining
7.5
All reviews (374)
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Lasith S. Families with young children Sri Lanka, January 16, 2016
"caring staff, delicious food & perfect location"

caring staff, delicious food & perfect location
9.3
Wonderful experience for family and kids in Kandy.
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Fiona C. Couples United Kingdom, January 5, 2016
Pleasant

Nice pool,good location, reasonably priced buffets
8
Enjoyed our stay,staff helpful. Room okay, nice walk along the lake into town (though too muc traffic!)
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Lucy H. Families with older children Australia, December 23, 2015
Great hotel

Location
8.7
Good hotel in a great location right on the lake. Comfortable and large rooms.
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Nadika A. Families with young children Sri Lanka, December 17, 2015
Hotel condition and the facilities need to improve

breakfast,
4
Not so good
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Rosanna F. Business travelers United States of America, December 14, 2015
Definitely not 4 star

Location, staff courtesy, billiards
5.7
Room had shabby furniture (the cupboard had small wooden pieces to keep the door from opening), staff in the dining room and bar were really slow and not very responsive, housekeeping staff shout early mornings in the corridors, a group of tourists kept us up late into the night shouting at each other in the corridors and at 6pm in the morning their tour guide went around banging on doors and screaming for persons to wake up! Further, the hotel prohibits smoking but these same tourists were smoking in their rooms and having a card party with their room opened thus circulating their smoking to the entire floor. No action taken by the management to stop it.
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Suraj S. Couples India, September 21, 2015
Hotel Suisse - Review

Great food, Amazing rooms, funtastic location
10
It was like staying in a luxirious museum
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Sunimal R. Families with older children Sri Lanka, August 30, 2015
Best location but bad food with worst staff

Location, clean room and checkin process
6.3
It is one of wonderful location and very clean room and bathroom but quality of foods are so bad and so expensive compare to many other hotels in category Management should take an immediate action to train their staff and most importantly way how to treat the guest
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Kevin B. Couples Sweden, July 30, 2015
Old colonial charm

Nice location on the lake, old colonial feel, great breakfast
9
We had a nice stay. Very attentive staff and a nice hotel. Yes, it has gotten a little worn, but just a bit.
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Ben P. Groups United Kingdom, July 19, 2015
All round great place

Location, check-in and room
10
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Fuang K. Families with older children Malaysia, July 18, 2015
Serene, colonial and charm

Location is good as it is near the lake. The building is welly kept except the lift required to be upgraded to modern type for security reason.
7.3
It was comfortable and we enjoyed the breakfast served aswell.
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