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Recent customer comments

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Very good



based on 6447 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 6.9
  • Location 8.8
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for Money 8.1
  • Food/Dining 6.9

DARREN S.
Australia
October 30, 2014
EXPERIENCE WITH SUMMER VIEW
Service, Staff and cleaniness
It was not bad, except no bar fridge.

Muhammad I.
Malaysia
October 29, 2014
Pleasant stay..
Nice room, basic amenities and good staff
Value for money ...

Arun A.
Bangladesh
October 29, 2014
Reception desk staff is not polite.
room space, room cleanliness & location

Rovinder S.
Malaysia
October 28, 2014
Awesome Place
Food, Security, Service, location

Muhammad S.
Singapore
October 28, 2014
Motogp Weekend
Location, location, location.
It was a good stay. Only that the TV has some channel that were not clear to view..

Andrew V.
Australia
October 27, 2014
Good value, accessible
Price, walking distance from KL Sentral and NU Sentral, room
It was fine. Bit hard to figure out how to walk there given the 3 level turnpike at KL Sentral, but unless you're at a ridiculous hour of the day it's through NU Sentral to the monorail then follow your nose around the corner. Good food nearby. Great value relative to the premium hotels, I was very happy with the room.

Kerry M.
Australia
October 27, 2014
Excellent reception & security staff
Location, checkin, cleanliness
Wonderful reception and security staff. It is a shame the breakfast staff are so rude and lack any service skills. The two ladies were the rudest I have encountered on our travels. They do not greet anyone, are more interested in feeding themselves than servicing the guests. One poor man asked very politely where the juice was, one lady grunted and pointed "there". Would highly recommend anyone to stay there, just don't bother with breakfast unless you wanted to be treated with rudeness and contempt. Hopefully the management will take a serious look at their customer service skills (or severer lack of) and retrain or replace these two staff.

David K.
United States
October 26, 2014
Definitely worth consideration
Great location, comfortable enough room, and enjoyable buffet
This is my second review- my first was written re. a different hotel by mistake. This hotel is located close to the train station, from which it is quite easy to access the different parts of KL. It is also close to shopping malls and a variety of restaurants. Based on location alone, it is highly recommended for casual travelers looking for a comfortable, affordable place to stay.

Essam A.
Jordan
October 25, 2014
Good times
The view. Location. Staff.
Pretty good. I'd go back there soon.

Lex S.
Philippines
October 25, 2014
Perfect location, friendly staff and good room
Perfect location, friendly staff and good room
It was great. The room was worth the money. It is very relaxing and comfortable. Is is near coffee shops, restaurants, local food stalls, a mall and the bus terminal to different places All the staff were very friendly. They were all approachable and you can easily ask questions and make requests The breakfast in the cafe lounge is also quite nice