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Hotel Sun Members Tokyo Shinjuku

3-5-13,Nishi-Shinjuku,Shinjuku-ku, Shinjuku, Tokyo, Japan 160-0023 (Show on map)

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Area: Shinjuku Number of Rooms: 179

Recent customer reviews

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Good

7.2

from 384 reviews

Value for Money
7.4
Location
6.8
Staff Performance
7.5
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.3
Food/Dining
6.7
All reviews (384)
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Kamolphop R. Families with older children Thailand, July 27, 2015
The best service hotel

Service, Location, Breakfast
7
It's good to stay with the family, prime location also can walk to the metro within 7 minutes.
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Wesley L. Couples Singapore, July 7, 2015
Hotel is a little far from Shinjuku Station

Good pricing, location is good for the price and breakfast is okay
5.3
The price is good but the location is a little far from the Shinjuku Station. It's a 15 minute walk so take note.
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Regina D. Families with older children Philippines, June 23, 2015
Best travel experience

Convenient location near Shinjuku station, shopping and restaurants. People were very helpful and friendly. Even busy people like businessmen give time to help tourists like us find our way to places
9.3
Friendly and helpful staff not only at the front desk but also the employees cleaning our room
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Amelia D. Business travelers Malaysia, June 15, 2015
Overall was a good stay

Breakfast comes with wide choice of variety and the room was very clean
7
Stay was good but I wish the waitress at the restaurant spoke better English
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Po Y. Families with young children Hong Kong, May 24, 2015
Quite far away but a comfortable hotel

comfortable, clean and tidy
6
The location is not very good, quite far away from JR station. Breakfast is good but breakfast time is short, only until 10am. The room size is suitable and enough for two people even with two luggages (1 big + 1 small). The choices for TV channels are variable. Staff of front desk are very nice and helpful. I think prices is reasonable for the whole stay.
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William H. Groups United Kingdom, May 3, 2015
Friendly, helpful staff

Good location, friendly staff
7
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Lam H. Business travelers Malaysia, April 14, 2015
Direct Limousine bus from narita airport to hotel

Stagfs are absolutely friendly n helpful, location is just 20 minutes walk from shinjuku train station,
8.7
It is greats with the helpful and friendly staff, I will sure stay in this hotel again
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Guo J. Groups Singapore, April 11, 2015
Decent hotel 20 mins walk from Shinjuku Station

Clean rooms, helpful staff and near shopping centres
9
The rooms at Hotel Sin Members Tokyo Shinjuku were generally well maintained and the hotel staff were generally quite helpful. The only downside was the hotel was about 20 mwalk ins away from the train station, although the walk is mostly covered via the Washington Hotel across the road.
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Guo J. Groups Singapore, April 11, 2015
Decent hotel 20 mins walk from Shinjuku Station

Clean rooms, helpful staff and near shopping centres
8.7
The rooms at Hotel Sin Members Tokyo Shinjuku were generally well maintained and the hotel staff were generally quite helpful. The only downside was the hotel was about 20 mwalk ins away from the train station, although the walk is mostly covered via the Washington Hotel across the road.
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Wei H. Groups Malaysia, April 5, 2015
Great hotel!

service, room, food
9.7
Staffs were friendly and helpful when i asked for information, they searched on the internet and printed out the map and timetable for me. the breakfast is good with widespread of choices for a 3 star hotel. The rooms are clean and slightly more spacious than i thought for the the price. i would think might be their first time to japan for those who complained about the room size in reviews.The hotel is located slightly away from Shinjuku Heart but it is generally good with no complains.
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Customer Reviews - Hotel Sun Members Tokyo Shinjuku, Tokyo

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