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Hotel Sunroute New Sapporo

1-1 Nishi 6, Minami-Ni-Jo, Susukino, Sapporo, Japan 060-0062 (Show on map)

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Area: Susukino Number of Rooms: 306

Recent customer reviews

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Very Good

7.9

based on
702 reviews

Value for Money
8.0
Location
8.7
Staff Performance
7.8
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
6.8
All reviews (702)
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Seichiu L. Families with older children Singapore, November 14, 2013
pleasant stay

shopping street is just next to the hotel
8
Seichiu L. Families with older children Singapore, November 14, 2013
pleasant stay

shopping street is just next to the hotel
8
Tee B. Couples Malaysia, November 7, 2013
Great, Close to Shopping

Nice hotel
7
nice stay, relaxed :)
Mrsveesuda S. Groups Thailand, November 3, 2013
Good room, Good facilities

Good room, Good facilities, Clean
9
Happy
Chei H. Groups Malaysia, November 3, 2013
convenience but old hotel

good for shopping and food
6
Everything good, hopefully more staff can speak english.
Charawi C. Groups Thailand, October 20, 2013
Affordable and centrally located

Great location, good service, and nice breakfast
9
Judging from the lobby and the building in general the hotel appears to be a little old, but the room we stayed in was clean and well-maintained. The breakfast includes international buffet and pretty nice tradition Japanese buffet. The location is superb as you can access the Sapporo underground pedestrian space through the Tanuki Koji shopping arcade nearby (just turn right when you exit the main entrance). The shopping arcade has plenty of shops and restaurants while the underground pedestrian space is under the main street so it will basically take you to the subway and Sapporo JR Station. The staff was also very helpful. Although they cannot speak English very fluently, they tried their best to communicate and helped us as much as they can.
Patricia A. Couples United States of America, October 14, 2013
Hotel staff doesn't care about the guest requests

The location is great, free internet, and is connected to a well equipped convenience store in the lobby.
4.7
Rooms are very small. Air conditioner was not cold and we complained 3 days in a row. They fixed it the first night and ignored our requests the other 2 days so the room was miserably hot. The front desk staff have an attitude problem, don't know how to smile and are not friendly. The room is uncomfortable and not a place to relax.
Phanuphong S. Couples Thailand, October 9, 2013
Good cheap hotel

Cheap, Locate in the city, walking distance to shops and transportation
8
Room is small. Price is cheap. Located in th city about 15 mins to nearest subway station.
Jeremy C. Solo travelers United States of America, September 26, 2013
Directions to Hotel via train from Chitose Airport

Location, great shopping, great food
8
Great location in Sapporo. Centrally located in Susukino and easy to get to from the airport via train or airport bus...once you've done it! The directions to the hotel were not very clear anywhere so I'll try my best to list it here. This is how to get to the hotel via the JR train from Chitose Airport. 1. Take the JR train from the airport to Sapporo Station. Costs JPY 1040 and trains run every 15 minutes. 2. From Sapporo station you will most likely exit out the WEST EXIT and follow signs to the underground Metro. It's around a 5 minute walk. JR Sapporo station is big. Follow signs for the metro NAMBOKU LINE. Buy your ticket from the metro machine. Your destination should be SUSUKINO station (only 2 stops away form Sapporo station. Be sure to get on the track heading towards Makomanai so you're heading the right direction). 3. Get off the train at SUSUKINO station. 4. The exits are numbered, take the #2 EXIT and walk up the stairs. Keep walking straight up the stairs (it branches off slightly to the right but don't go right, keep walking straight). You will end up outside (and see a McDonald's behind you to your right and an English Pub. If you see this you're in the correct exit). 5. After you exit #2 just keep walking straight leaving McDonald's behind you...walk for two blocks and you will see a major intersection with a huge carpark building on the far corner of the intersection. A big Jumbo 1000 neon sign (guess it means 1000 carpark spaces) will be your landmark cue - you can't miss it. At that intersection turn RIGHT. 6. Walk for a couple more short blocks and you'll pass under the covered outdoor mall/shopping area - you can't miss it. You'll see the hotel's main entrance on your LEFT. Travel time from Susukino Station - approx 5-6 minutes. Welcome home!
Chua K. Families with older children Singapore, September 24, 2013
God location and relaxation

Centrally loacted, comfortably room and large bed
7
Aircon not cold during morning time. during the saty of the nine days, 3 time the power tripped. hope the management can solve the causes before new complain come in.

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Customer Reviews - Hotel Sunroute New Sapporo, Sapporo

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