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Excellent 8.3
Based on 6452 reviews

Recent customer comments

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based on 6452 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.2

surasri M. from Thailand
Solo travelers
Stayed 3 nights in October 2013
In the middle of shinjuku
location clean and good staff performance
it was a great stay here that we arrived that time in fall. Location great just a few blocks to shinjuku station.hotel wasn't quite new but well maintenance.staff good they all can be and try to speak english with us.the one pros thing is small room but we have to accept that in a country like Japan
Reviewed November 02, 2014

Heng C. from Malaysia
Stayed 7 nights in October 2014
Feel like home and good location
Location, clean room and friendly staff
Wonderful experience in Japan especially impressive the hotel staff service and helpful. But hard to book this hotel since always fully book.
Reviewed October 30, 2014

Jia C. from Singapore
Stayed 5 nights in September 2014
Convenient Location
Location, affordability, and washing machine
Resulted in a skin allergy from sleeping on the bed on my 1st night, duly informed staff, and they immediately switched me to a different room. Hotel is on going some renovations during our stay, but I believe it should be completed by now.
Reviewed October 30, 2014

TSZ L. from Hong Kong
Stayed 2 nights in October 2014
very good
location, cleanliness and comfortable
Reviewed October 30, 2014

Ricky G. from Indonesia
Stayed 2 nights in October 2014
Good hotel
Great value, staff is helpfull, very close to train station
Reviewed October 30, 2014

Ka H. from Hong Kong
Stayed 5 nights in January 2014
Good Location
Near JR, Many restaurant nearby, many shopping center around the hotel
Reviewed October 28, 2014

Ivane C. from Canada
Stayed one night in February 2014
Good location
Location, clean rooms and friendly staff
I stayed in this hotel for one night. It was located at a pretty central location. Just had a problem telling the taxi driver our address since we didn't realize there were more than one Sunroute in Shinjuku. So remember to keep the Japanese address with you if you plan to take the cab late at night!
Reviewed October 23, 2014

Yenhan L. from Taiwan
Solo travelers
Stayed 5 nights in August 2014
Nice hotel
Nice location
Reviewed October 23, 2014

Sooyoung A. from South Korea
Business travelers
Stayed 3 nights in September 2014
Great location. Comfy. But so small
Staff. Limo bus. Location
Reviewed October 12, 2014

Nu C. from Australia
Stayed 3 nights in October 2014
the room too small, no match what i been booking.
only 1 thing location
Reviewed October 09, 2014