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Excellent 8.3
Based on 6452 reviews

Recent customer comments

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Excellent



based on 6452 reviews
  • Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for money 8.1
  • Food/Dining 7.2
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Wei C. from Australia
Couples
Stayed 4 nights in April 2013
Nice.
Comfortable, clean and quite.
Reviewed May 14, 2013

May T. from Singapore
Couples
Stayed 7 nights in April 2013
Good location, comfortable hotel
location, level of comfort
Reviewed May 14, 2013

Jorgen F. from Denmark
Business travelers
Stayed 3 nights in May 2013
entra quiet location. WiFi in lobby only
Location, easy access
Stained carpet in hotel room. It really need cleaning.
Reviewed May 14, 2013

Samuel C. from United States
Couples
Stayed 6 nights in April 2013
Hotel w/small rooms but great location
Location, friendly staff, easy access to transportation
Reviewed May 13, 2013

nittida S. from Thailand
Groups
Stayed 3 nights in April 2013
Great location
Location, cleanliness,easy access
Very good location.a few minutes walk from shinjuku JR station. Value for money. Room is very clean and staffs are friendly.I would stay here again.
Reviewed May 12, 2013

Gabriel L. from Singapore
Couples
Stayed 6 nights in April 2013
Good location
Convenient. Value for money
Reviewed May 12, 2013

Gabriel L. from Singapore
Couples
Stayed 6 nights in April 2013
Good location
Convenient. Value for money.
Reviewed May 12, 2013

Melissa Q. from Singapore
Groups
Stayed 5 nights in May 2013
Nice hotel with a good location
location was great, service was also very good, coin operated laundry was a great convenience
We though the location of the hotel was very good, it was actually right next to a train station. Although we never used that train station because we wanted to stick to the JR lines to maximise the use of our JR pass. The Shinjuku JR station is just an easy walk away. Around the station is a lot of nice shopping malls and food places to eat. The room was decent, clean and had the basic hotel amenities like shampoo, conditioner, shower, toothbrush, toothpaste... etc. The hotel has a coin operated washing machine and dryer which was great for us because we were in Japan for 2 weeks and packed light. The staff at the hotel were very pleasant and typical polite Japanese.
Reviewed May 12, 2013

Mike R. from United Kingdom
Couples
Stayed 6 nights in May 2013
Six great days at the end of four weeks in Japan.
Location, Comfort, staff
It was an excellent base for our last week of a lengthy stay in Japan. Comfortable, good size room and excellent staff support.
Reviewed May 12, 2013

varunyoo S. from Thailand
Couples
Stayed one night in May 2013
hotel in the opposite side of shopping center
baggage deposit, airport limo, shinjuku
Reviewed May 12, 2013