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Hotel Sunroute Plaza Shinjuku

2-3-1 Yoyogi, Shibuya-ku , Shinjuku, Tokyo, Japan 151-0053 (Show on map)

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Area: Shinjuku Number of Rooms: 624
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
4588 reviews

Value for Money
8.1
Location
9.3
Staff Performance
8.0
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.3
Food/Dining
7.2
All reviews (4588)
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Peiwen C. Couples January 14, 2011
Great location but small rooms. No view at all

Clean and near to shinjuku. Friendly staff
7
They gave us a room that is facing the private storage room for the cleaners and it gets very noisy when they do their cleaning in the morning. Also, we were given the room that does not have any view. In fact the building beside us is so near that we had to close up the curtains every time
Travel tip: There is wifi at their reading room
Por K. Groups China, January 13, 2011
Great location but small rooms

location very convenient
6.3
The hotel is located in Shinjuku area which is very convenient for shopping and sightseeing. For those who cannot speak Japanese, I suggest to bring along with an electronic translator as not too many people speak English. As there is no wifi inside room, it is better to take notebook or smartphone to access Internet.
Samantha F. Families with older children United States of America, January 10, 2011
Fantastic location for train, food and shopping!

proximity to shinjuku station, citibank atm, tokyu hands and takashimaya shopping malls!
8.3
This hotel is all about location! But I want to mention that the restaurant downstairs is pretty expensive ie for a small pizza. We did not eat there and ended up wandering the streets at 8 at night. The large shopping malls across the train station has a large food court! As well as the basement areas of the train station.
Restaurant Tip: If you are feeling the need for Western yummies...Starbucks, McDonalds, Krispy Kreme, El Torrito (Mexican restaurant)and Burger King are all in very short walking distances!
Chatchai T. Families with older children Thailand, January 8, 2011
Great value hotel

Location, amenities
9.7
we stayed here for 5 nights among 6 of us, love it in every which way, great location for shinjuku, convenience for both shopping and dining. in room facilities were excellent especially the bathroom amenities. will go back in april for a bigger group, highly recommended.
Sightseeing/Attractions Tip: Stroll along the new south terrace exit from JR Shinjuku back to hotel and there were star bucks, crispy creme and shops alongside.
Natalie T. Couples Singapore, January 7, 2011
Lovely Hotel and great service

Great location and good room size
9
Thoroughly enjoyed our stay at the hotel. Definitely worth every penny.
Juli P. Couples Spain, January 7, 2011
Quite close to Shinjuku Stn

Quite close to the station, amenities and restaurants.
8.3
I tried this hotel because it was quite close to Shinjuku Station, shops and restaurants. We knew about the small size of the room, however there wasn't a closet in the room to leave clothes and suitcases. Staff efficient and friendly.
Yukai T. Couples Singapore, January 6, 2011
Great location but dated rooms

location
7.3
this was one of my favourite go-to hotels in tokyo. the location cannot be faulted as it is in 5 mins walk from jr shinjuku station, which connects to all over tokyo. there is a macdonalds and a family mart (like a 7-11 provision store) around the corner which makes it easy to get food and provisions. overall, i still gave a "yes" to the question on whether i was satisfied with the hotel. this was mostly due to the location of the hotel (which cannot be faulted) than anything else.
Serene Y. Families with young children Singapore, January 6, 2011
Good location

easy access to Shinjuku station
6.7
if all you want is a convenient place to rest your head, this is it. but if you're looking for any frills, you'll be sorely disappointed. the hotel is in desperate need of a facelift - the interiors hark back to the early 80s and is looking really tired. staffers are friendly & helpful, with the exception of the housekeeping team - carpets are not clean at all, you'll find the same stray strands lying on the carpet even after they say they've cleaned up. Plus point - there is a pickup & dropoff by the airport limousine bus, making it very easy to get to & from the airport
Travel tip: stock the fridge up with your own libation...
Yan H. Couples January 6, 2011
Lovely hotel with great service staff

Easy access to Shinjuku Station and shopping malls
8.7
the location of the hotel was great as it was next to shinjuku train station, numerous shopping malls & department stores, eateries, restaurants and other shops. convenience stores could also be found directly opposite the hotel.
Sightseeing/Attractions Tip: There are many shopping malls in the vicinity and easy access to the Shinjuku station means you can travel around conveniently.
Lai S. Couples Hong Kong, January 6, 2011
Nice hotel but no good in staff performance

clear, new
6
It's no good in staff service when I ask for a assistance.
Shopping Tip: good location for travelers

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Customer Reviews - Hotel Sunroute Plaza Shinjuku, Tokyo

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