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Excellent 8.3
Based on 6449 reviews

Recent customer comments

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based on 6449 reviews
  • Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for money 8.1
  • Food/Dining 7.2
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May T. from Malaysia
Solo travelers
Stayed 4 nights in December 2012
Great location, easy, convenient
access to everything
Hotel was well located, near the train stration, shopping centre, 5 min from takashimaya mall.Staff was helpful and polite. Room was clean but the bed was too hard so had sore back. No wifi in the room, you can connect via cable only. Wifi is in lobby only.
Reviewed December 28, 2012

LUK C. from Hong Kong
Stayed 5 nights in December 2012
Great location
Hotel location is great, just take bus from airport direct to hotel front door, if u go with family and need to take care children this is good choice. Hotel staff also can speak very good English, and many restaurant around hotel, so I will choose this hotel next time.
Reviewed December 28, 2012

Chan B. from Canada
Solo travelers
Stayed one night in December 2012
Good Location
Close to Subway Station
The location of this spot is very good. Only 5 mius walk to big shopping mall and subway station. I like it very much, breakfast buffet is awesome!
Reviewed December 27, 2012

Cheng T. from Portugal
Stayed 4 nights in December 2012
Extremely great location
Near Metro station and easy to get around
it's located right beside a metro station, and just 5 mins away from the JR station. Super easy to get around, staff are friendly. Small room and neat and tidy. No wifi in room is not convenient.
Reviewed December 27, 2012

Emily M. from United States
Stayed one night in December 2012
Convenient location in center of Shinjuku
Good location near Shinjuku station, shops, and restaurants
Second time we have stayed there. Clean and convenient, small room but standard for Tokyo.
Reviewed December 26, 2012

Collin W. from United States
Solo travelers
Stayed 4 nights in December 2012
Great locaton
shopping, location
A very nice hotel, great location and close to train station.
Reviewed December 26, 2012

RYAN C. from United States
Business travelers
Stayed 7 nights in December 2012
The most convenient hotel in Tokyo
Location (!), Design, Value
I keep coming back to this hotel again and again because it's a great value and conveniently located. The rooms are small, but all rooms in Japan are. The staff is helpful, and the lobby is a great place to socialize with people from all over the world. If you're American, there is a Citibank cash point next door that will take your ATM card, something that can be challenging to find in Tokyo. It's also next to the Shinjuku Subway Station on the Oedo line which will take you straight to Roppongi, Tsukiji Fish Market, and plenty of other sites.
Reviewed December 26, 2012

Mei C. from Singapore
Stayed 4 nights in December 2012
Convenient location
Near to train station
Great hotel to stay which is accessible to train station and shopping areas. But room a bit small and wifi is only available at public places. Would have been great if there were more washing machines. Overall, still a pleasant hotel to stay
Reviewed December 26, 2012

Sravut R. from Thailand
Families with young children
Stayed one night in December 2012
Good location and very convenience
good location and easy travel connection
It's worth for money. Good location and very easy for travelling to the other destination in Japan.
Reviewed December 25, 2012

piyathida C. from Thailand
Stayed 2 nights in December 2012
location is good but small room
good location
Hotel Sunroute Plaza Shinjuku locate in shinjuku area , surround with many department store. Close to Subway and JR very convenient to travel around tokyo. But room is a bit small but clean enough. And there is no wifi system in room . Hotel staffs are nice .
Reviewed December 25, 2012