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Hotel Sunroute Plaza Shinjuku

2-3-1 Yoyogi, Shibuya-ku , Shinjuku, Tokyo, Japan 151-0053 (Show on map)

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Area: Shinjuku Number of Rooms: 624
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

from 5193 reviews

Value for Money
8.1
Location
9.3
Staff Performance
8.1
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.3
Food/Dining
7.2
All reviews (5193)
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Ang H. Families with older children Singapore, June 20, 2015
Great location, efficient staffs, super clean

Great location, efficient staffs, superb cleanliness, english speaking front desk, limo bus stop, feel very safe, convenient store & cafes mins from hotel, mins walk to shinjuku & yoyogi stations
8.7
Highly recommended.
Teck T. Couples Singapore, June 18, 2015
Good hotel in Tokyo

location, cleanliness
8.3
Linda T. Families with older children Singapore, June 18, 2015
Good location at great price.

Location, price
8
Room is small, as expected in Tokyo
Jingqi K. Couples Singapore, June 17, 2015
Very good location

The location is excellent. The rooms are small but very comfortable. Wifi was fast.
9.3
We had a delightful stay in this hotel as the room was clean and comfortable. We were within walking distance from Shinjuku station and the huge shopping area too. If you intend to take the airport express bus, it stops right outside the hotel so you do not need to lug your luggage everywhere. The wifi was easily connectable and fast.
Linda T. Families with older children Singapore, June 17, 2015
Great location and good value

Cleanliness, location
8.7
Joanna N. Families with young children Singapore, June 16, 2015
good location

location, friendly staff, clean
8
can consider staying again. dining is just across the road.
Lucilla E. Families with older children Singapore, June 16, 2015
Great location

Location, cleanliness and friendly & efficient staff
9
Enjoyed every day of our 8 days in Tokyo
Grace L. Couples Singapore, June 15, 2015
gd location

free upgrade, friendly staff, gd location
9.3
Lydia Y. Couples Singapore, June 14, 2015
Highly recommended place to stay in Tokyo

Location, amenities and staff performance
9.7
After reading and hearing many positive reviews about Sunroute, we were certainly not let down during our stay. The room, albeit the smaller one, was sufficient to store 2 large luggages, with some space for us to walk, queen size bed which was comfortable enough for our 9 nights stay and even had a decent sized toilet with a small bathtub and decent sized sink and side table to place all your toiletries. There was even a desk facing the window to place all your travel items like charging plugs. In all, it was certainly a wonderful place especially at the price we got it for. In fact, for the price, we thought it was highly worth it especially with the attentive staff service (willing to provide pillows as and when we requested for additional ones, assisted us with restaurant reservations and enquiries on travelling within tokyo, speedy response when calling front desk). The hotel was also v conveniently located to a few exits of the station. In all, it was an extremely pleasant stay.
Hui L. Solo travelers Malaysia, June 13, 2015
Room with usable window (CORRECTION to post 13Jun)

Clean, good solid water pressure for shower, daily housekeeping and fresh towels provided.
8.3
Sunroute Plaza Shinjuku responded to my direct feedback to them almost immediately (feedback is basically the same as the one posted here, dated 13Jun) so I wish to make a correction here: The window we had, glazed with frosted white matte window film (because 10 metres away is an office building), can actually be opened. Instructions can be found on room desk or just ask the hotel for help. If the rate remains competitive with other hotels in Shinjuku, I would definitely come back to this hotel when exploring Tokyo again.

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Customer Reviews - Hotel Sunroute Plaza Shinjuku, Tokyo

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