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Hotel Sunroute Plaza Shinjuku

2-3-1 Yoyogi, Shibuya-ku , Shinjuku, Tokyo, Japan 151-0053 (Show on map)

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Area: Shinjuku Number of Rooms: 624
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
4943 reviews

Value for Money
8.1
Location
9.3
Staff Performance
8.1
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.3
Food/Dining
7.2
All reviews (4943)
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Shao J. Solo travelers Singapore, May 20, 2014
Absolutely Fantastic

Staff Service Quality, Location, Reasonably Priced
9.3
Fantastic, customer service was impeccable. The service stuff went out of their way to help with enquiries of all sorts, be it locations, directions or even food recommendations. Will stay here the next time I am back in Tokyo and Japan
Diana T. Couples Singapore, May 19, 2014
Great location!

Location, access to airport, near to train stations.
7.3
Stay was pleasant and helpful. Room is too small for 2 people. Location is good, very near to shopping, train station and bus terminal.
Chua S. Solo travelers Singapore, May 16, 2014
Very satisfied

Location,Shopping & Dining
9.7
very pleasant & appreciate attentive staff
Jacky T. Couples Malaysia, May 14, 2014
Strategically Located!

Location, Reasonable Price, Friendly Staff
8
Stayed in May 2014, it's a good all rounder hotel. The best thing of this hotel is its strategic location where you could easily access to any places around Tokyo or out of Tokyo such as Hakone & etc via Shinjuku station, 10 mins walking distance from JR South exit. To my surprise, the rate of hotel rather reasonable even if it's located at such prime area. There are some convenient shops such as Familymart, 7Eleven & fast food such as McD just nearby the hotel. The room condition is good but carpet is little dated & I had found some dirts on the wall which was little disappointed. The hotel staffs are attentive, friendly & able to communicate in basic English. Overall, it's a good value hotel. Tips: There is bus service from the hotel to Haneda & Narita airport and reservation has to be made via front desk. However, the latest bus schedule is around 5.20pm only. To take bus after 6pm, I suggest you can take the bus at West exit of Shinjuku station but reservation has to be made 1 day earlier than you departure day.
Chong H. Couples Brunei Darussalam, May 14, 2014
Clean room, Great Location to Shinjuku shopping

Clean room, Great location to Shopping and restaurant and good Wifi
8.7
clean and quiet room, with good location to shopping area, bus station and subway, the airport bus is located at just the hotel lobby very convenient
Tan T. Solo travelers Singapore, May 13, 2014
Superb location for the price

location, price, clean
8
The hotel room was small, like any other hotels in Tokyo, but it was clean and quite new. The location is superb, just 5-10 mins walk from Shinjuku JR station. Highly rec
Angeline S. Couples Malaysia, May 13, 2014
small bit enough

location, english speaking staff and ice and vending machine at floor.
8.3
it was okay. The location to the station is near. there's an entrance to the Shinjuku sta. beside the hotel. Just REALLY beside. But always can;t find the exit gate while in Shinjuku sta. Room is small. So small, a big luggage is no where to be fitted into it. Clean and tidy. For a light and easy traveller.
Theresa L. Couples Singapore, May 13, 2014
5mins walk away from Shinjuku Station - South Gate

Easy accessible and walk-able distance to Isetan and Takashimaya
9.7
Sharon Q. Solo travelers Singapore, May 12, 2014
Repeat guest

Airport limo available, safe neighbourhood and helpful staff
9.3
My 2nd stay with this hotel and I'm still loving it. Airport limo stops right outside the hotel and the Shinjuku West stop is 8 mins walk on the same side of the street. My choice shinjuku hotel!
Jocelyn B. Couples New Zealand, May 12, 2014
Reasonably priced and in a convenient location.

Close to transport,clean,roomy.
9.7
After initially heading in the wrong direction on exiting Shinjuku rail station(It is best to exit at the South exit, turn right, walk 200m. turn left, walk 50m. and hotel is on your right.) we arrived at the hotel and offered an upgrade to a larger room for an extra $10 per night.-well worth it. The room and bathroom were spotlessly clean and considerably larger than most we had stayed at in Japan and the beds were larger and softer than most. We only had one dinner at the hotel and it was of good quality served by friendly staff. With the close proximity to transport and shops we would thoroughly recommend The Sunroute Plaza

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