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Hotel Sunroute Plaza Shinjuku

2-3-1 Yoyogi, Shibuya-ku , Shinjuku, Tokyo, Japan 151-0053 (Show on map)

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Area: Shinjuku Number of Rooms: 624
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
4703 reviews

Value for Money
8.1
Location
9.3
Staff Performance
8.0
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.3
Food/Dining
7.2
All reviews (4703)
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Nicole T. Couples Malaysia, September 21, 2013
Great Location, Informative and helpful staff

location, right next to a station, lots of food nearby
9
Very Pleasant, as usual. it's my second stay at the Sunroute Plaza hotel and I wouldn't stay anywhere in Tokyo. It's close to a lot of food joints and not too far from Shinjuku nightlife and eating district and Golden Gai; literally right next to Oedo Line station and 5 minutes walk Takashiyama and 8 minutes walk to JR bus expressway station where you can ride to Disneyland or anywhere else in Japan. A little complain was that I requested of non smoking room but they ran out so they put me in a smoking room but they deodorized the room so there was no smell in the room (only the floor smelt of cigarettes).
Wing S. Solo travelers Canada, September 21, 2013
Convenience

Location, Cleanness, Quick on reply email
6.3
Location is very good, but Size of the room is really small for this price. Wifi connection and housekeeping standard are unstable.
Marcus T. Business travelers Singapore, September 20, 2013
Greatly located Hotel to all Shoppings and Food

Service, Service and Service
8
Great service, good location and near all shopping and food!
Marcus T. Business travelers Singapore, September 20, 2013
Great hotel with good service and located convenie

good location where it is near shopping and food.
10
great experienced and great customer service staff who are very friendly and helpful to hotel guests
Manuel I. Solo travelers Philippines, September 18, 2013
overall, good experience

friendly/helpful staff, very near train station and shopping areas.
9
Liew C. Solo travelers Malaysia, September 18, 2013
Value for money hotel

Location, value for money and Good service
7.7
No frills hotel and value for money. Would return to stay when in Tokyo.
Wee S. Couples Malaysia, September 17, 2013
Great Location, Great Service

Perfect location, Clean roon and god service
9
Airport bus just downstairs the hotel. 5 mins walked to Shinjuku Station and Shinjuku shopping area. 20 mins to Shinagawa to take Shinkansen from Shinjuku. Free Wfi, clean room and good service.
Ching Y. Solo travelers Taiwan, September 17, 2013
Nice location, very quiet/ comfortable room.

Nice location, quiet, comfortable bed
9.3
Yong G. Couples Singapore, September 17, 2013
Decent hotel that is conveniently located

Wi-fi in room, quiet, airport limousine bus stops at this hotel
7.7
Finding the hotel from the JR Shinjuku station was pretty easy for 1st travellers to Tokyo like us. Reception staffs were friendly although they looked abit too serious. Room size was expected to be small but overall functional. The worst thing in the room is the pillow which is too soft, should provide at least 2 pillows each side if they continue to use this type of pillows.
Grachell C. Couples Philippines, September 16, 2013
Good choice

Location, proximity to restaurants and mall, airport limousine stops infront of the hotel
8.3
Hotel sunroute plaza made our Tokyo vacation comfortable and fun. Although at first, we had a hard time looking for the hotel because we made the wrong exit in JR shinjuku station. Make sure that you go to the South exit. From there, the hotel is just a few minutes walk. Check in was fast as well as check out. I appreciated that the front desk officers were friendly and know how to speak english. There was also an instance when we called room service to request for forks and plates since we were going to eat cake inside the room. The staff came with a complete set of forks, spoons, knives, and plates in a jiffy. I would definitely recommend this hotel to everyone.

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Customer Reviews - Hotel Sunroute Plaza Shinjuku, Tokyo

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