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Hotel Sunroute Plaza Shinjuku

2-3-1 Yoyogi, Shibuya-ku , Shinjuku, Tokyo, Japan 151-0053 (Show on map)

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Area: Shinjuku Number of Rooms: 624
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
4627 reviews

Value for Money
8.1
Location
9.3
Staff Performance
8.0
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.3
Food/Dining
7.2
All reviews (4627)
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Jeremy K. Couples Singapore, May 25, 2013
Pleasant 6 nights stay, but room is very small.

Conveniently located near the station, affordable by Tokyo standards, Clean
9
The room was very cramped and there was hardly any space to open our luggage. There was high-speed LAN access point in the room, and a private toilet. Generally good location very near to the Southern Terrace Exit of Shinjuku Station.
Eileen T. Solo travelers Singapore, May 25, 2013
Great Location. Value for money hotel.

Location, good room size & comfy bed
8.3
Eileen T. Couples Singapore, May 25, 2013
Great location. Value for money

accessibility. plenty of food nearby. value for money
8
Airport shuttle is right to doorstep, which is value add as taxi in Tokyo is expensive & we have many luggages with us. Location of hotel was superb, 5min to Shinjuku Station which can take you anywhere, once you have sorted out the complicated lines that is. wifi is better in guest lounge than main lobby. LAN access in-room was quick. a lot of good food with some even open 24 hours nearby. there's a family mart opp hotel too. i will stay here again if i next visit tokyo
Wong T. Couples Hong Kong, May 25, 2013
Nice and convenient hotel

Convenient, which is very close to JR station.
8.7
Merlin C. Couples New Zealand, May 25, 2013
handy for a city stopover

close to train station for narita, close to shopping and sightseeing
6.3
Sara S. Business travelers Indonesia, May 25, 2013
Friendly staff, good location, and facilities

Friendly staff, good location, and facilities
8
Friendly staff, good location, and facilities, breakfast good
Samantha H. Couples Singapore, May 24, 2013
Terrible but cheap for Tokyo standards

Location and staff were able to speak English.
4
It's very old and run down the wall was peeling off and my beds had stains. My boyfriend ended up having a pretty bad rash and it's a really tiny room. Location was ok and no Internet was given hence everyone hoard around the lobby at night to use the Internet.disappointing stay.
Jamie Y. Solo travelers Malaysia, May 24, 2013
Pleasant & convenient

Location, availability of public transportation, vending machine on the same floor
8
Hotel is centrally located, less than 5 minutes walk to JR Shinjuku Station & next door to Shinjuku Stn Toei line. Clean room, good toiletries, nice pyjamas provided and vending machines on the same floor. A self-service laundry is provided complete with washing powder. Only negative point is that wifi is not available in the room, only in the lobby.
Michelle T. Families with older children Singapore, May 24, 2013
Very accessible and friendly support staff

Location, staff, cleanliness
8
Due to the construction, the hotel was hard to locate initially. The location was awesome; entrance to the subway was right next to the hotel and the railway line was a 10 minutes walk away. There were a lot of eateries and shopping areas within walking distance. The staff are extremely helpful and spoke with excellent command of English. They always have print outs on hand to help to direct us to where we wanted to go. When we registered ourselves at the front lobby, we were initially allocated smoking rooms when we had requested for non-smoking rooms. Even though the hotel had few available smoking rooms, the manager promptly made an adjustment for us. The only downside was the lack of wifi in the rooms but you could always bring along a router and make use of the LAN cable in the rooms.
Lihong C. Solo travelers Singapore, May 23, 2013
Great Location

Great Location, good service, comfortable room
8.7
It was a pleasant stay and I am very satisfied. The staffs are friendly and helpful. The location is great with just 5 minutes walk to Shinjuku station and airport limousine bus stop. The hotel lobby is good for resting and meeting.

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Customer Reviews - Hotel Sunroute Plaza Shinjuku, Tokyo

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