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Hotel Sunroute Plaza Shinjuku

2-3-1 Yoyogi, Shibuya-ku , Shinjuku, Tokyo, Japan 151-0053 (Show on map)

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Area: Shinjuku Number of Rooms: 624
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
4668 reviews

Value for Money
8.1
Location
9.3
Staff Performance
8.0
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.3
Food/Dining
7.2
All reviews (4668)
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Samantha H. Couples Singapore, May 24, 2013
Terrible but cheap for Tokyo standards

Location and staff were able to speak English.
4
It's very old and run down the wall was peeling off and my beds had stains. My boyfriend ended up having a pretty bad rash and it's a really tiny room. Location was ok and no Internet was given hence everyone hoard around the lobby at night to use the Internet.disappointing stay.
Jamie Y. Solo travelers Malaysia, May 24, 2013
Pleasant & convenient

Location, availability of public transportation, vending machine on the same floor
8
Hotel is centrally located, less than 5 minutes walk to JR Shinjuku Station & next door to Shinjuku Stn Toei line. Clean room, good toiletries, nice pyjamas provided and vending machines on the same floor. A self-service laundry is provided complete with washing powder. Only negative point is that wifi is not available in the room, only in the lobby.
Michelle T. Families with older children Singapore, May 24, 2013
Very accessible and friendly support staff

Location, staff, cleanliness
8
Due to the construction, the hotel was hard to locate initially. The location was awesome; entrance to the subway was right next to the hotel and the railway line was a 10 minutes walk away. There were a lot of eateries and shopping areas within walking distance. The staff are extremely helpful and spoke with excellent command of English. They always have print outs on hand to help to direct us to where we wanted to go. When we registered ourselves at the front lobby, we were initially allocated smoking rooms when we had requested for non-smoking rooms. Even though the hotel had few available smoking rooms, the manager promptly made an adjustment for us. The only downside was the lack of wifi in the rooms but you could always bring along a router and make use of the LAN cable in the rooms.
Lihong C. Solo travelers Singapore, May 23, 2013
Great Location

Great Location, good service, comfortable room
8.7
It was a pleasant stay and I am very satisfied. The staffs are friendly and helpful. The location is great with just 5 minutes walk to Shinjuku station and airport limousine bus stop. The hotel lobby is good for resting and meeting.
Terence T. Couples Singapore, May 23, 2013
Decent hotel and value for money

Location, amenities, food joints.
6.7
Kin C. Families with young children Malaysia, May 23, 2013
clean and safe hotel room

comfortable bed and easy access to Shinjuku station
8.3
Wanvadee S. Groups Thailand, May 23, 2013
Nice but quite small room

Great location, near subway and JR, great shopping area
8.7
Nice room, great location, slow internet line
Cheetahputth C. Groups Thailand, May 23, 2013
nice hotel and good location

many restaurant / close to shopping area / clean room
8
Merlin C. Couples New Zealand, May 22, 2013
Four day stopover

Handy to the train for the airport, room well equipped,good facilities
5.3
Room was tiny, but was well equipped - a trouser press no less!
Pamila T. Families with older children Thailand, May 22, 2013
Perfect location

Location, big hotel, worth money
8.7
The hotel located near Shinjuku Station which is really great and easy to travel to or from airport. The hotel is quite big and comfortable, however, the room size is quite small but acceptable as it sited at the central of the city. Subway is right beside the hotel. staffs are really helpful. But it would be nice if the hotel would also provide WIFI in room not only at the lobby.

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Customer Reviews - Hotel Sunroute Plaza Shinjuku, Tokyo

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