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Excellent 8.3
Based on 6452 reviews

Recent customer comments

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based on 6452 reviews
  • Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for money 8.1
  • Food/Dining 7.2
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RUDYHANDJAJA E. from Indonesia
Business travelers
Stayed 2 nights in November 2015
Good location and clean
Location, clean, quiet
Reviewed November 11, 2015

Pasakorn K. from Australia
Families with young children
Stayed 4 nights in November 2015
Great Location, but overall was just OK!
Location, Staff & Receptionist Performance
Hotel is in a great location, but our room was quite old. The staff was helpful and allowed us to leave our luggage a few days before checking in.
Reviewed November 11, 2015

Edward L. from Hong Kong
Solo travelers
Stayed 4 nights in November 2015
a very convenient hotel for Tokyo shopping
location, cleaniess, friendly staff
Reviewed November 10, 2015

Pui L. from Hong Kong
Stayed 3 nights in November 2015
cozy hotel. great location
location is good. staff are helpful. clean and tidy
I stayed at this hotel several times. cozy and tidy. very convenient location, mcdonald's and convenient store is just around the corner. We will certainly come again.It's value for money.
Reviewed November 10, 2015

Michael M. from Canada
Business travelers
Stayed 4 nights in November 2015
a convinient hotel
location, price
A convenient hotel but the rooms are small.
Reviewed November 09, 2015

Raymond T. from Singapore
Stayed 3 nights in November 2015
Highly recommended hotel in Tokyo
Wifi speed, location & comfortable.
Very good wifi speed at the lobby as well as the room. I stayed in Economy Double room and space wise good enough to fit both of us and our purchases! (1 big luggage, 2 hand carry bags and bags of goods) Very close to the subway Shinjuku station
Reviewed November 09, 2015

Keh T. from Malaysia
Stayed 5 nights in November 2015
Great location in Shinjuku
Location to shops and eateries, train stations and value for money
The Narita Airport limo bus service has a stop at Hotel Sunroute Plaza, depending on the time of your bus. At other times, it stops at various other hotels as well and ends at the huge Shinjuku Station, just some 200m away, across a major junction. So this is definitely a big plus! The ground floor staff from the recep to the conceirge all speak good English so no problems there! The economy double room size is however small, good for 2pax and 2mid size luggages. But it is not a room for you to stay in all day! The location is excellent with many eateries within walking distance, including the huge Takashimaya connected on the opposite side by a linked bridge over the train tracks from the Southern Terrace.
Reviewed November 08, 2015

vu N. from Australia
Stayed 4 nights in August 2015
good location but room is small
location, cleanliness & value for money
it was a pleasant stay, close to Shinjuku JR and subway and nitelife. Narita Express stop at JR station and walking distance to hotel.
Reviewed November 08, 2015

KOK W. from Singapore
Stayed 7 nights in October 2015
Convenient location
Convenient location, well maintained, good service
Very good and pleasant stay.
Reviewed November 07, 2015

Florence R. from Canada
Families with young children
Stayed 3 nights in October 2015
Nice pkace
Location, service, cleanliness
Reviewed November 06, 2015