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Hotel Sunroute Plaza Shinjuku

2-3-1 Yoyogi, Shibuya-ku , Shinjuku, Tokyo, Japan 151-0053 (Show on map)

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Area: Shinjuku Number of Rooms: 624
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
4624 reviews

Value for Money
8.1
Location
9.3
Staff Performance
8.0
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.3
Food/Dining
7.2
All reviews (4624)
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Fun S. Couples Hong Kong, February 6, 2013
Very Convenient location with clean room

Right beside subway exit; Clean room; good service
8
Very Convenient location, Right beside subway exit. Wide choices of restaurants within 1 min walk. Room is clean though not big. But we think that's acceptable. We are non-smokers but stayed in smoking room. Good that the windows can be opened so the smell can easily be diluted. Too bad that wifi is only available in lobby but not in room. 5 mins walk to the JR station. Will stay here again next time. Good that there's airport shuttle bus reaching the hotel.
Nithiphong V. Groups Thailand, February 5, 2013
Not so new but clean and convenience

Very close to Shinjuku (JR) station.
8.7
the receptionists speak english very well. they can give an advice on planning the trip to many places. the hotel is very close to shinjuku (jr) station. only 5 - 10 minute walk.
Shopping Tip: - very close to electronic appliance stores - only 3 stations to Shibuya.
Peerasak S. Families with young children Thailand, February 5, 2013
great location

close to shinjuku station
7.3
they give me all information about sightseeing. we left our luggages at the hotel since 2/1/2013 with free of charge(we check in on 2/3/2013).we stay at standard room, the size of room and bed is ok compare to another hotel in japan. the room is clean. there is convenience store and restaurant around the hotel.
Sze Y. Business travelers Hong Kong, February 5, 2013
Good hotel nearby Shinjuku station

Good location
6.7
Room is reasonable as you don't expect any large room in most business hotel in Japan. Location is very good: 5 minutes walk from Shinjuku station south exit and easy access to numerous restaurant nearby. Shopping locations are also within 15 minutes walk.
Au P. Couples Singapore, February 4, 2013
great location but small rooms

english speaking front desk staff
8.3
helpful english speaking front desk staff. wifi available upon request, only can access in reception area and guest room at 2nd floor. very small room, no advisable to bring big luggage. luggage was half stuck at the entrance. nice and clean room basic need like kettle provided.airport transfer limosin is at the doorstep of hotel.
Shopping Tip: shopping centre like takashimaya within walking distant about 15mins to shinju station. many shopping centre around the area. dont get confuse about the subway. shinjuku has many exit under shinju stations. the one next to the hotel is mainly for metro tickets. check with reception before proceed.
Thomas L. Couples China, February 3, 2013
Convenient location with basic facilities

Close to big shopping mall in shinkuku
6.3
Size of a standard double is small but acceptable , similar to other Tokyo hotel !
Shopping Tip: Isetan is just 5 mins walk from the hotel and there are many small Shia around the area
Yiu W. Couples United Kingdom, February 3, 2013
Great Location Close to Shinjuku Railway Station

Good Locaton close to railway station and shopping malls.
7.7
We stay 4 nights in this hotel and found the location is very convenient to travel in Tokyo by JR line or subway. The hotel is located in quiet street is close to restaurants and shopping. Make sure you reconfirm again when checking in if you need non smooking room. We end up to stay one night in smooking room even the manager tried to make arrangement. The room also don't have free Wifi, however internet by LAN is free. I brought my portable Wifi router to have free Wifi during our 5 day stay in the hotel.
Sean T. Couples Malaysia, February 2, 2013
Great Location with good service

Location is very strategic, close by to the train station, many restaurants and departmental stores. You will find a large variety of food from the surrounding restaurants near the hotel.
7.7
The rooms are a little small as expected but comfortable. The hotel service staff are very friendly, helpful and are able to speak in English. Location is very close by to the Shinjuku train station, about 2-3 minutes.
Trevor W. Families with older children Australia, February 2, 2013
Rooms "cosy" (ok for Japan) and good service

Friendly serivce with good English
8
the hotel is very close to shinjuku station so it is convenient for travellers to get to, and then to visit other city districts. the hotel and my room looked and felt new, and is reasonably well appointed. rooms at the budget end are small for westerners, but probably typical of japan. staff were helpful and spoke good english (important for those of us who are japanese "challenged")
Sightseeing/Attractions Tip: Try Obaida for a different, waterfront view of the city
Chiew C. Groups Malaysia, February 1, 2013
Great location and wonderful service

great location, wifi connection in the lobby, friendly staff with fluent english, clean room
8.7
I love the hotel so far, the only things i feel slightly inconvenient is there is no wifi connection in the room. however they do provide the lan connection in the room, luckily i bring my laptop during the trip. about the room size, i do feel a bit small, but its quite comfortable. the hotel do provide a lot of service includes the shuttle bus from hotel to airport. u can get the tokyo map at the hotel lobby. last but not least, the check out process is super fast!!!

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Customer Reviews - Hotel Sunroute Plaza Shinjuku, Tokyo

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