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Hotel Sunroute Plaza Shinjuku

2-3-1 Yoyogi, Shibuya-ku , Shinjuku, Tokyo, Japan 151-0053 (Show on map)

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Area: Shinjuku Number of Rooms: 624
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
4726 reviews

Value for Money
8.1
Location
9.3
Staff Performance
8.0
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.3
Food/Dining
7.2
All reviews (4726)
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Zhu L. Business travelers Canada, February 11, 2013
great location but small room

location and breakfast
7
I moved to the hotel because the other hotels were fully booked. However I really enjoyed the stay at the hotel other than the smaller room. The staff there are very nice and helpful. Definitely will come again.
Achawin A. Solo travelers Thailand, February 11, 2013
Good location

Location location location
5.3
Alexis C. Couples Singapore, February 9, 2013
Great location but rooms smell of stale cigarettes

Close proximity to Shinjuku station and takashimaya. There are also many eateries and convenience stores nearby
8
Apart from the great location, the hotel staff are friendly and helpful. My only gripe is that the room and corridor reeked of cigarettes despite opting for a non-smoking room on a supposedly non-smoking floor.
Tan W. Families with young children Singapore, February 8, 2013
Not a bad hotel but small room

Clean hotel/room
7.3
traveling with a baby (17mths old), room rather small, carrying a huge backpack and pushing a luggage - having a hard time to get into room to be honest. overall hotel is great and most importantly clean. decent hotel.
Restaurant Tip: keio department, 15mins walk from hotel, offers great dining selection on top floors. basement offers great varieties of japanese snacks for last minute shopping too. directly opposite hotel has a convenient shop, family mart, which is like 7-eleven, selling great amenities like muni-brand tops for emergency.
Yong Y. Couples Yemen, February 7, 2013
Superb location

Great location, Airport limo service, friendly and english speaking staff
8.3
Rooms are small so there are no room for huge luggages but it is compensate with great location and airport limo service. Transportation is a breeze
Fun S. Couples Hong Kong, February 6, 2013
Very Convenient location with clean room

Right beside subway exit; Clean room; good service
8
Very Convenient location, Right beside subway exit. Wide choices of restaurants within 1 min walk. Room is clean though not big. But we think that's acceptable. We are non-smokers but stayed in smoking room. Good that the windows can be opened so the smell can easily be diluted. Too bad that wifi is only available in lobby but not in room. 5 mins walk to the JR station. Will stay here again next time. Good that there's airport shuttle bus reaching the hotel.
Nithiphong V. Groups Thailand, February 5, 2013
Not so new but clean and convenience

Very close to Shinjuku (JR) station.
8.7
the receptionists speak english very well. they can give an advice on planning the trip to many places. the hotel is very close to shinjuku (jr) station. only 5 - 10 minute walk.
Shopping Tip: - very close to electronic appliance stores - only 3 stations to Shibuya.
Peerasak S. Families with young children Thailand, February 5, 2013
great location

close to shinjuku station
7.3
they give me all information about sightseeing. we left our luggages at the hotel since 2/1/2013 with free of charge(we check in on 2/3/2013).we stay at standard room, the size of room and bed is ok compare to another hotel in japan. the room is clean. there is convenience store and restaurant around the hotel.
Sze Y. Business travelers Hong Kong, February 5, 2013
Good hotel nearby Shinjuku station

Good location
6.7
Room is reasonable as you don't expect any large room in most business hotel in Japan. Location is very good: 5 minutes walk from Shinjuku station south exit and easy access to numerous restaurant nearby. Shopping locations are also within 15 minutes walk.
Au P. Couples Singapore, February 4, 2013
great location but small rooms

english speaking front desk staff
8.3
helpful english speaking front desk staff. wifi available upon request, only can access in reception area and guest room at 2nd floor. very small room, no advisable to bring big luggage. luggage was half stuck at the entrance. nice and clean room basic need like kettle provided.airport transfer limosin is at the doorstep of hotel.
Shopping Tip: shopping centre like takashimaya within walking distant about 15mins to shinju station. many shopping centre around the area. dont get confuse about the subway. shinjuku has many exit under shinju stations. the one next to the hotel is mainly for metro tickets. check with reception before proceed.

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Customer Reviews - Hotel Sunroute Plaza Shinjuku, Tokyo

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