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Hotel Sunroute Plaza Shinjuku

2-3-1 Yoyogi, Shibuya-ku , Shinjuku, Tokyo, Japan 151-0053

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Excellent

8.3

based on 6125 reviews

4036 reviews in English

Value for Money
8.1
Location
9.3
Staff Performance
8.2
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.3
Food/Dining
7.2
All reviews (6125)
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Yurong C. Couples Singapore, June 21, 2014
Reasonably priced hotel with excellent location

Good location, helpful staff, thoughtful amenities
9
The Airport Limousine stops at this hotel, this is a big plus point. Booking a trip to the airport on the limousine was also hassle free as the staff were helpful. You can get a late checkout till 1pm if you apply for sunroute hotel chain membership on the spot, and it's free of charge. The room had sufficient space for us to move around, the only thing which was not so satisfying was the slow wifi and the fact that the hotel did not provide bottled water in rooms. We will definitely book another stay with this hotel again as the location was really good, very near the train stations.
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Brian G. Business travelers Philippines, June 19, 2014
Just a few minutes walk from JR Shinjuku

Location
8.3
Just a few minutes from JR Shinjuku Southern Terraces Exit
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Siew K. Families with older children Singapore, June 17, 2014
Staying at shinjuku is convenient to make day trip

Central location, value for money, clean
8
Near shinjuku station, very convenient location...
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Fadilah S. Couples Singapore, June 13, 2014
Comfortable with great location

Great location as a base, near to shopping areas and eateries. Attentive English speaking staff.
9
Wonderful stay. Allowed late check out. Enjoyed shopping and eating nearby.
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Hua D. Couples Taiwan, June 9, 2014
Very good

Near subway
9.3
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Man S. Business travelers Hong Kong, June 7, 2014
good location

location, easy access ,
8
good
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Charles G. Families with young children Singapore, June 7, 2014
Claustrophobic Experience!

Location, Location, Location
6
Hotel Sunroute Plaza Shinjuku is conveniently located off Shinjuku JR Station and just beside the Oedo Line exit. Nothing beats the location. However, one must take note of the space available for each hotel room. It might be wise to spend a few more dollars to take a higher tier room for more space. The economy rooms are small and do not cater to anything more than 2 adults. Other than that, I think the Hotel has performed to standard in all other areas.
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Joyce T. Couples United States of America, June 7, 2014
Clean, great location

Close to subway, restaurant around, shopping mall around
10
Hotel is clean, customer service is good, very convenience overall.
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Karlene T. Couples Philippines, June 6, 2014
Reasonably priced but the room is too small

Near the metro station. Friendly staff. High speed Internet.
4.3
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Jennifer J. Families with older children Philippines, June 6, 2014
Enjoyable Shinjuku Stay

Nice location, Helpful Staff and Clean rooms
8.7
The hotel was really convenient for us because there is an airport shuttle that drops you off in front of the hotel. Shuttle going back to the airport is also available as long as you book around two days in advance with the front desk to assure that there are still available seats for your chosen time slot. The location of the hotel is really centrally located as it is near major department stores and convenience stores are just across the street or a block away. The train station requires around 5 minutes to reach by walking but there is also some confusion as to which station to go to as there are more than one train companies operating in Tokyo. Rooms are nice ad clean. We actually booked smoking rooms as the non-smoking rooms were already fully booked. It didn't smell for a smoking room. The only time we smelled a whiff of cigarette smoke was the first time we got onto our floor and it had some smell on the hallway but after that time it was not noticeable anymore. They also provide air fresheners inside the room in case there might be some smell left. We didn't get to try the restaurant as we bought convenience store breakfasts and just ate outside. The front desk were very helpful whenever we had questions and they tried their best to assist us. All in all it was a nice stay and I would recommend others to stay there.
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