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Hotel Sunroute Plaza Shinjuku

2-3-1 Yoyogi, Shibuya-ku , Shinjuku, Tokyo, Japan 151-0053 (Show on map)

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Area: Shinjuku Number of Rooms: 624
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

from 5303 reviews

Value for Money
8.1
Location
9.3
Staff Performance
8.1
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.3
Food/Dining
7.2
All reviews (5303)
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Bj S. Couples Canada, April 8, 2013
Bring your own pillow!

Clean, close to Shinjuku station, close to shopping & restaurants
7.3
The Japanese seem to like pillows filled with little pellets, sort of like a bean-bag. But if you're used to western style soft fluffy pillows, you'll find them horribly uncomfortable. Upon request, the hotel staff gave us a foam pillow (had to take it to the room ourselves though) but it wasn't much better, being very lumpy and thin. We found it hard to fall asleep, and often woke with neck or back pain. For this reason, I would not recommend Sunroute Plaza unless you have your own pillow. Like most Tokyo hotels, the rooms were tiny, but at least they were very clean, and quiet. Being close to lots of shopping and restaurants is nice, and it's only a 5 - 10 minute walk to a major train station.
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Richard G. Families with older children United States of America, April 8, 2013
pleasant stay

location ,helpful staff, cleanliness
8.3
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Billy S. Couples Indonesia, April 8, 2013
Great location and good price

Location near station, department store and minimarkets
9
Very pleasant, english spoken staffs, location very convenience
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Zhixian L. Couples Singapore, April 8, 2013
Great location, shopping and food is a road away

Simple, Clean, Good location
7.7
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Kevin R. Business travelers United States of America, April 7, 2013
Perfect Shinjuku location

location, room size, internet
9.3
Very good place. Just across the street from the Southern Plaza at Shinjuku Station. Lots of local restaurants nearby. Room is small, but by comparison to other area hotels in Tokyo, "big". Good work space and a nice bathroom. Excellent staff with good English.
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Joycelyn N. Couples Singapore, April 6, 2013
Clean and good location

Located near Shinjuku shopping district, and easy access via Shinjuku Station.
7.7
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Willie W. Groups United States of America, April 5, 2013
Room are small; location is great

location; easy access to trains; restaurants nearby
8
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Willie W. Groups United States of America, April 5, 2013
location is great, but the room is small

train station; restaurants; shopping mall
7.7
Staff are always friendly and try to help you. They speak decent English and will provide the best service possible. Located right next to the train station. You don't even need an umbrella if it rains. Just out the hotel and into the station. BTW, if it rains, they can lent you an umbrella from the front desk.
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Chan T. Solo travelers Canada, April 5, 2013
Good Location

Nice Room, Good Service,
10
Overall is good but their receiption manner is very bad
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Jacqueline S. Couples Indonesia, April 5, 2013
decent hotel with great location

location,access to airport shuttle,better english speaking staff
6.7
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Customer Reviews - Hotel Sunroute Plaza Shinjuku, Tokyo

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