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Excellent 8.3
Based on 6296 reviews

Recent customer comments

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Excellent



based on 6296 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Staff Performance 8.2
  • Value for Money 8.1
  • Food/Dining 7.2

8.4 Looi L.
Malaysia
June 20, 2016
Good location, convenience for shopping
Will stay for next time ;)

8.8 Melinda L.
Singapore
June 19, 2016
Clean and Convenient
Hotel is very clean and the location is just next to the subway. And the airport bus stop right at the hotel, it makes it very easy for us

8 Jo-Ann L.
Singapore
June 19, 2016
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8.8 CHUN H.
Hong Kong
June 18, 2016
Overall,it is good.
Good support when needed.

8.8 Felix C.
Singapore
June 17, 2016
Efficiency
Good & efficient

7.6 edna O.
Philippines
June 17, 2016
Nice Hotel in Shinjuku!
Friendly staff. A ten minute walk from Shinjuku station. Direct Airport Limo bus to/from Haneda airport. Near Family Mart convenience store, restaurants and malls. Clean room and toilet with basic amenities. Good value for money.

9.2 Geraldine L.
Philippines
June 17, 2016
great location and service
We will definitely go back!

9.2 Geraldine L.
Philippines
June 17, 2016
great location, great service
Very happy with their service. Also very near Shinjuku station.

4 JING L.
Australia
June 17, 2016
the worst customer service in japan
the worst customer sevice that i.have seen in japan! the front desk staffs are extremely unhelpful, poor manners and bad attidute held! will not stay anymore anda warmming.will be given to all my friends.who.are.going to japan in the future!

7.6 Concepcion V.
Philippines
June 16, 2016
location at its best!
very accessible to MRT