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Excellent 8.3
Based on 6382 reviews

Recent customer comments

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based on 6382 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.2

Charmaine L.
July 16, 2016
Everything went well

July 15, 2016
Excellent hotel
Highly recommended

Venus Y.
United Kingdom
July 15, 2016
Super location, nice staff, room size
I had a very good stay, the hotel is very convenient for transport within Tokyo & to the surroundings! Room size (15 m2) is quite big for a hotel in Tokyo center!

Kimberly C.
July 14, 2016
great location
its convenient about 5 min walk to jr n express bus terminal located in a quiet side street which is peaceful. its located diagonally from lumine 1 junction crossing. look out for mcdonald's, its further up the same street.

Tricia Y.
United States
July 14, 2016
Enjoyed our stay
Convenient to and from airport via Airport Limousine Bus. Close to Shinjuku Train Station and shopping areas.

Agnes T.
Hong Kong
July 14, 2016
good location
very good location at shinjuku, a lot of shopping malls and dining place around the hotel.

Ang T.
July 14, 2016
Excellent Location
Excellent Location.

Kristy T.
July 13, 2016
Convenient and excellent service
Highly recommended! The airport limousine drop you off right infront of the hotel, great if you have a lot of luggages. Also its the last stop so you can sleep away without worrying if you will miss your hotel. There is ice machine on every floor, if you wake up early due to jet lagged, the hotel breakfast is cheap for buffet and most places in Japan does not open early. The Ueno line is just next to the hotel, going to Tskujiki market or change line to go Ginza/Asakura is a breeze. JR line is not far. A bridge that link to takashimaya and tokyu hands. 15 mins walk will lead you to an underpass and you can go to the major shopping malls. Do get the hotel membership card( free), cos it will allow you early check in and late check out.

David S.
July 12, 2016
Excellent Location
This hotel is located at the heart of shinjuku and very near to all the malls and the train station. Good hotel for tirst time travellers to japan as it's a good starting point as food, shopping and connectivity is all within walking distance. The room is good and the bed is pretty comfortable. One thing i need to highlight, the airport shuttle bus to Haneda airport which departs from the hotel only served up till 5pm. For those who have late night flight, just walkover to express bus terminal opposite shinjuku station (5 min walk). Go up to 4th floor and get the airport shuttle ticket there. You can prebook ticket there. They do have shuttle bus to haneda airport up till midnight.

July 12, 2016
free and easy
location is superb