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Hotel Sunroute Plaza Shinjuku

2-3-1 Yoyogi, Shibuya-ku , Shinjuku, Tokyo, Japan 151-0053

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Excellent

8.3

based on 6202 reviews

4086 reviews in English

Value for Money
8.1
Location
9.3
Staff
8.2
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.3
Food/Dining
7.2
All reviews (6202)
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Jonathan W. Couples Singapore, May 21, 2016
good location, fast counter service, good English
6.3
location was easy to find, just followed the instructions given in their website. check in and out was a Breeze! staff spoke good simple English and were patient and polite. overall very god value for money!
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Yingchun L. Groups Taiwan, May 21, 2016
friendly
5.7
very friendly to foreign travellers. location is near to one of the subway. the room was clean and nice. all in all, a very good experience!
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Ching L. Couples Malaysia, May 21, 2016
good location and shopping malls are short distanc
6
very kind and English speaking Japanese staffs at the reception. they are very helpful and friendy as well.
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Cholkorn S. Couples Thailand, May 19, 2016
Good location ,professional staffs
6
I like this hotel for its good location within walking distance to Jr Shinjuku station.The room was very nice and clean.Staffs were professional and with influent English speaking.The room was a bit small but clean and cozy.
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Kate N. Families with older children Philippines, May 19, 2016
Location is perfect!
5.7
Environment is safe and quiet, few walks from Train Station South Exit and Shinjuku Bus Station which makes it an excellent transportation hub! To Gotemba Premium Outlets and Mount Fuji or anywhere else in Tokyo! Family Mart, McDonald's and Coffeeshops nearby. There's a delicious cheap sushi bar at the corner. Hotel Sunroute Plaza has a direct bus to and from Narita and Haneda Airport. Malls like Lumine, MyLord, NeWoman, Odakyu and Isetan are walking distance. Staff quite snobby and has a difficulty speaking and understanding English, they have to find the ones who are fluent and I have to repeat my question. Overall, it still made my Tokyo stay enjoyable!
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Ray M. Couples Singapore, May 19, 2016
First trip to Tokyo
6.3
If you prefer the cosmopolitan area of Shinjuku, this should be the hotel for you
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Cristopher S. Couples Philippines, May 17, 2016
very nice location
6.3
only 5mins walk from shinjuku station
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Kenneth L. Couples Singapore, May 17, 2016
Good but hotel service could be better
4.7
They have changed their baggage deposit policy which caused some inconvenience. They are only able to keep the baggage till end of the day when you checked out unless you have a returning stay at the hotel. It would be good if they could revise their policy to at least keep the baggage for a day (most hotels do) so tourists are able to do a overnight trip out of the city without tagging their baggage along.
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Vanessa H. Couples Singapore, May 17, 2016
Great
6.3
Of the 3 hotels that I've stayed in Japan, this was definitely the best. Both convenient and had clean rooms. Had a great night sleep as well and the rooms were a teeny bit larger than the others I've stayed in too.
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Ms. D. Couples Philippines, May 16, 2016
Good
4.7
Enjoyed our stay at the hotel.
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