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Excellent 8.3
Based on 148 reviews

Recent customer comments

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based on 148 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 7.8
  • Food/Dining 7.7

United States
April 22, 2015
Okay at best
Location, quality of food, clean lobby
I reserved a nonsmoking room and was placed in a smoking room. It was corrected, but it's clear that the smoking rooms are run down in comparison to the nonsmoking rooms. The staff at the front desk and restaurant don't speak English well. The was very frustrating at the French restaurant which only had a Japanese menu, and also at the California restaurant when the waitress couldn't explain/receive our order. The beds were hard, not firm. My back hurt after a couple nights' sleep there. Overall, decent hotel because of location. Stay would have been better if the staff knew at least basic English or could provide menus in English at the restaurant.

magdalena K.
April 17, 2015
Short trip to Disneyland
very close to disneyland, clean room and spacious hotel
We stayed for 1 night and not enough time to explore the hotel facilities like swimming pool, disney stores etc.. the room was clean with old disney furniture's ambiance.. the location was perfect, very close to disneyland.. the staff are a bit dissapointing since they have limited English skill

Rachel N.
United States
April 15, 2015
Hotel for disney
Location to disney, cute themed rooms, shuttle service
Wonderful! Great room and large!

Roberto B.
April 12, 2015
Very nice hotel
Hotel is nice but no wifi in room

Shery C.
April 10, 2015
cleanliness / comfort / class

Tim M.
United States
April 09, 2015
Very good for the money, a lot of room
Good beds, lots of room, very close to Disney
Great,no problem, Second time we stayed there, Will use again if I go to Disney

Siew K.
February 26, 2015
A normal 3plus hotel
Staff service good, location, shutter bus
Kk but bed too hard

Rosnah H.
November 28, 2014
Small room, small bathroom
Bus to from Maihama station, staffs was friendly and Mickey Bus to Bayside station
The stay was pleasant but room n bathroom was really small . The vanity counter was also small. Pricing was not that cheap, so I guess it was not value for decor was a bit old but it was clean. Not advisable for any big American size person..

October 21, 2014
only for the two theme parks
near to theme parks, and outskirts, not too noisy
overall ok. as we are heading to disneysea/disneyland.

Rafael T.
October 21, 2014
thin walls - hard beds / best location - clean
location, shower/bath, clean
If you like hard beds and do not hear anything when sleeping, this is the best place to be as it is very clean and close to disneyland. I guess i was not lucky this time, as I could hear the tantrum of the kid next door banging on the wall or stomping his food at 6am and almost the same thing from a different room after midnight food dining seem expensive, hotel seem new and clean, very close to disneyland, beds and pillows were on the hard side, staff did not communicate well in english, cost was OK.