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Hotel Sunway Pyramid Tower East

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Malaysia 47500 (Show on map)

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Formerly : Sunway Pyramid Hotel @ Sunway Resort

"Hotel Condition/Cleanliness, Location, Room Comfort/Standard..."

  • Ching, Malaysia
  • June 28, 2015
  • Area: Bandar Sunway
  • Rooms : 549
  • Free Wi-Fi

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Room Types
Superior - Breakfast
Superior Executive-Breakfast
Superior Executive - 3D2N Family Fun Package
Superior Executive -2D1N Family Fun Package
Superior Executive -4D3N Family Fun Package
Superior Executive - Couple Escapade
Superior Executive
Superior Executive - Couple Escapade
Superior Executive - Family Fun Package A
Superior - Room Only
Superior - Breakfast - Advance Purchase 21 Days
Superior Executive-Breakfast-Advance Purchase 21 Days
Superior Executive - Family Fun Package B
Superior Executive -5D4N Family Fun Package
Superior Executive -6D5N Family Fun Package
Superior - Breakfast - Advance Purchase 14 Days
Superior Executive-Breakfast-Advance Purchase 14 Days


When would you like to stay at this hotel?

Features of Hotel Sunway Pyramid Tower East

24-hour front desk

airport transfer

business center

car park

coffee shop


currency exchange


facilities for disabled guests

laundry service

luggage storage

meeting facilities




safety deposit boxes


vending machine

Sports and Recreation

fitness center

outdoor pool



free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken


Chinese (Cantonese)

Chinese (Mandarin)




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Known as a perfect holiday retreat, Hotel Sunway Pyramid Tower East is simply the ultimate destination for groups of friends, family or lovers. Located in the heart of a theme park and a mega shopping and entertainment mall, guests will be delighted to surf the world’s largest man-made beach, take a stroll through the longest and highest bridge in Kuala Lumpur, go riding on the roller coasters, or go shopping at Sunway Pyramid, home to over 900 stores. This 4-star property boasts 534 rooms that are sophisticated and elegantly designed. Guests may enjoy the landscaped swimming pool, fitness center and cross-signing privileges at the food and beverage outlets located at the extended premises. All in all, Hotel Sunway Pyramid Tower East is a perfect hideaway from the workloads. Known as a perfect holiday retreat, Hotel Sunway Pyramid Tower East is simply the ultimate destination for groups of ... see more
Please be informed that Sunway Lagoon Theme Park is open daily from 10am - 6pm

Please note that guest must be a minimum of 18 years old to reserve a guestroom and check-in.

Kindly take note that Sunway Resort Hotel & Spa is a smoke-free hotel with all guestrooms and enclosed public areas being Smoke-Free Zones. Non-adherence of hotel Smoke-Free Policy in guestrooms carries a Room Recovery Fee of RM400 to be borne by the guest(s) concerned.

For Family Fun Package room type, please see the details regarding the child age policy in room information.

Late check-out can be requested but is subject to availability and with the following charges:

- Between 12:00 noon and 6:00 PM, a half-day room rate will be charged.
- After 6:00 PM, one night room rate will be charged.

Effective from 1 April 2015, existing government tax would be replaced by goods and services tax (GST).

Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s)
Must use an extra bed

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
181 MYR

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
20. Km

Distance to Airport
50. Km

Non-Smoking Rooms / Floors

Number of Restaurants

Number of Rooms

Reception Open Until
12:00 AM

Time to Airport (Minutes)

Year Hotel Built

Recent customer comments

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Very Good


from 4179 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (4179)
Sort by:
Ching J. Families with young children Malaysia, June 28, 2015
great place at sunway

Hotel Condition/Cleanliness, Location, Room Comfort/Standard
great stay
Poon W. Business travelers Malaysia, June 28, 2015
Sunway Hotel

Sunway Shopping Mall, Sunway Lagoon, Good environment
Generally satisfied & pleasure for the stay in Sunway Hotel. This will be great if the hotel fare can be further reduced to attract more people. End.
Wei S. Couples Malaysia, June 27, 2015
Good hotel

Clean, well maintain, good location
Nice and comfort but the signboard leading to the lift and exit are not so clear..
Lin S. Families with young children Singapore, June 27, 2015
Overall a good stay

Theme park, shopping mall
Swimming pool too far, need to walk a distance. The toilet is old. Tap came out easily. Overall the stay is good. Staff welcome guests with a smile.
Ravi V. Families with young children Malaysia, June 27, 2015
Basic room, basic amneties, low value for money

location, only if you are visiting Sunway Pyramid Mall and its park
Room was rather basic. Low standar for the price you pay, considering it is not a central part of KL city. Getting in and out of the place is terrible, always busy with traffic. Food is terrible, it doesn't have a proper coffee house. Breakfast of very low quality.
Wong S. Couples Malaysia, June 27, 2015
nice hotel

good location, dining delicious, worth
Near sunway pyramid mall and convenient for those shopping people. Good location.
Sharbany J. Families with older children Malaysia, June 26, 2015
Good service wth great location

Clean, good service and easy access to shopping mall
See H. Couples Malaysia, June 24, 2015
Good location and nice shopping experience

Location convenience
Hotel is overrated as 4star hotel. No swimming pool. Room decor and furniture should change, look very old.
Louis B. Business travelers United States of America, June 23, 2015
In need of an overhaul

Location to Sunway Mall, Wave Park and public transportation
The rooms are very worn and in need of refurbishing. I changed my room to only have another stained carpet and worn furnishings. The drains were also in need of maintenance. I do give a good mark for location and food options. The hotel is convenient to Sunway mall, public transportation and the water park.
Ngin L. Families with young children Singapore, June 23, 2015
Nice hotel

nearby shopping area, nearby ice skating ring, good location to cater needs for everyone in the family
enjoy the hotel stay with walking distance to food, shopping and ice skating ring. The lagoon is better than what i had expected. Good choice for relaxation.
< Previous page 1 - 10 of 4179 reviews Next page >

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Customers like this hotel for:
Nearest transport:
  • KTM Train Station - Subang Jaya (2.8 Km)
Area recommended for:
  • family fun
  • restaurants
  • shopping
Distance to airport:
  • Subang Airport (8.8 Km)
  • Putrajaya International Convention Centre (20.9 Km)
Customer comments:
  • "Excellent service" , "Lots of entertainment" , "Near shopping center and theme park"
Top attractions in the area:
  • Sunway Pyramid (0.3 Km / 4 min walk)
  • Sunway Lagoon (0.4 Km / 5 min walk)
  • Sunway Lagoon Theme Park (0.5 Km / 6 min walk)
  • Glenmarie Golf & Country Club (4.7 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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