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Hotel Sunway Pyramid Tower East

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Malaysia 47500 (Show on map)

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Formerly : Sunway Pyramid Hotel @ Sunway Resort

"Cleanliness, location and value for money..."

  • Jefferson, Malaysia
  • July 5, 2015
  • Area: Bandar Sunway
  • Rooms : 549
  • Free Wi-Fi

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Room Types
Superior - Breakfast
Superior Executive-Breakfast
Superior Executive - 3D2N Family Fun Package
Superior Executive -2D1N Family Fun Package
Superior Executive -4D3N Family Fun Package
Superior Executive - Couple Escapade
Superior Executive
Superior Executive - Couple Escapade
Superior Executive - Family Fun Package A
Superior - Room Only
Superior - Breakfast - Advance Purchase 21 Days
Superior Executive-Breakfast-Advance Purchase 21 Days
Superior Executive - Family Fun Package B
Superior Executive -5D4N Family Fun Package
Superior Executive -6D5N Family Fun Package
Superior - Breakfast - Advance Purchase 14 Days
Superior Executive-Breakfast-Advance Purchase 14 Days


When would you like to stay at this hotel?

Features of Hotel Sunway Pyramid Tower East

24-hour front desk

airport transfer

business center

car park

coffee shop


currency exchange


facilities for disabled guests

laundry service

luggage storage

meeting facilities




safety deposit boxes


vending machine

Sports and Recreation

fitness center

outdoor pool



free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken


Chinese (Cantonese)

Chinese (Mandarin)




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Sale ends soon!

Known as a perfect holiday retreat, Hotel Sunway Pyramid Tower East is simply the ultimate destination for groups of friends, family or lovers. Located in the heart of a theme park and a mega shopping and entertainment mall, guests will be delighted to surf the world’s largest man-made beach, take a stroll through the longest and highest bridge in Kuala Lumpur, go riding on the roller coasters, or go shopping at Sunway Pyramid, home to over 900 stores. This 4-star property boasts 534 rooms that are sophisticated and elegantly designed. Guests may enjoy the landscaped swimming pool, fitness center and cross-signing privileges at the food and beverage outlets located at the extended premises. All in all, Hotel Sunway Pyramid Tower East is a perfect hideaway from the workloads. Known as a perfect holiday retreat, Hotel Sunway Pyramid Tower East is simply the ultimate destination for groups of ... see more
Please be informed that Sunway Lagoon Theme Park is open daily from 10am - 6pm

Please note that guest must be a minimum of 18 years old to reserve a guestroom and check-in.

Kindly take note that Sunway Resort Hotel & Spa is a smoke-free hotel with all guestrooms and enclosed public areas being Smoke-Free Zones. Non-adherence of hotel Smoke-Free Policy in guestrooms carries a Room Recovery Fee of RM400 to be borne by the guest(s) concerned.

For Family Fun Package room type, please see the details regarding the child age policy in room information.

Effective from 1 April 2015, existing government tax would be replaced by goods and services tax (GST).

Late check-out can be requested but is subject to availability and with the following charges:

- Between 12:00 noon and 6:00 PM, a half-day room rate will be charged.
- After 6:00 PM, one night room rate will be charged.

Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s)
Must use an extra bed

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
181 MYR

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
20. Km

Distance to Airport
50. Km

Non-Smoking Rooms / Floors

Number of Restaurants

Number of Rooms

Reception Open Until
12:00 AM

Time to Airport (Minutes)

Year Hotel Built

Recent customer comments

Filter by Traveler Type


Very Good


from 4201 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (4201)
Sort by:
Foung S. Families with young children Malaysia, July 6, 2015
Good location, but others rated in bar

Location, location, location.
Jefferson C. Solo travelers Malaysia, July 5, 2015
A pleasant stay

Cleanliness, location and value for money
- Should have more variety of selection in the in-dining menu.
Wira B. Families with young children Indonesia, July 4, 2015

Good staff , clean and near shopping mall
Very comfortable
Nyok J. Business travelers Singapore, July 3, 2015
Worse nightmare
The staffs service was bad. I was requesting for a taxi and one of the staffs direct me to the hotel limo. When I requested for public taxi, they told me I cannot use public taxi and if I want I go and get it myself. On 2nd July, there was maintenance running in the hotel. Good Luck. In the middle of the night from 1.30-4.30am it was totally no aircon. In addition, since the emergency light was triggered and the light shone directly at me, I did not have my sleep during these many hours of 'hot room and light on' and the next day I have meetings on. This is the worse nightmare I ever have.
Joey O. Groups Singapore, July 3, 2015
Comfortable Stay

Location, cleanliness
Room is clean. Location is good.
Ekawaty A. Families with older children Indonesia, July 2, 2015
Comfortable and spacious room

comfortable and spacious room, good location and good service.
Excellent. We arrive at 9 am, too early for checking in. There was no room (as my room type booking) available at that time, and the front desk staff offered me to upgrade and let me checked in early. It was a great help for us since my youngest was sick. We got 2 connected rooms. The rooms are clean and comfortable.
Muhamad N. Solo travelers Malaysia, June 30, 2015
Wonderful stay

Hospitality, comfort and clean.
i was surprise, the hotel is too comfortable. they provided everything. worth for every penny.
Miriam N. Families with older children Singapore, June 29, 2015
Holiday hotel

Space, Connection to Mall, Buzz
It's a busy hotel. Whole hotel looks nice at the lobby but the rooms and corridors look tired. Room size and toilet size great. Only thing is there is no bath-room provided and no stands to put the luggage on - had to survive with luggage on the floor. The pillows a little too soft. The AC is great though - cold!
Wing H. Families with older children Malaysia, June 29, 2015
Great location hotel

Food, location and free parking.
Overall is good. Will stay here again in the future.
Ching J. Families with young children Malaysia, June 28, 2015
great place at sunway

Hotel Condition/Cleanliness, Location, Room Comfort/Standard
great stay
< Previous page 1 - 10 of 4201 reviews Next page >

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Customers like this hotel for:
Nearest transport:
  • KTM Train Station - Subang Jaya (2.8 Km)
Area recommended for:
  • family fun
  • restaurants
  • shopping
Distance to airport:
  • Subang Airport (8.8 Km)
  • Putrajaya International Convention Centre (20.9 Km)
Customer comments:
  • "Excellent service" , "Lots of entertainment" , "Near shopping center and theme park"
Top attractions in the area:
  • Sunway Pyramid (0.3 Km / 4 min walk)
  • Sunway Lagoon (0.4 Km / 5 min walk)
  • Sunway Lagoon Theme Park (0.5 Km / 6 min walk)
  • Glenmarie Golf & Country Club (4.7 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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