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Hotel Sunway Pyramid Tower East

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Malaysia 47500 (Show on map)

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Formerly : Sunway Pyramid Hotel @ Sunway Resort

"Clean and comfortable room, pleasant and helpful staff,..."

  • Eugene, Singapore
  • August 30, 2015
  • Area: Bandar Sunway
  • Rooms : 549
  • Free Wi-Fi

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Room Types
Superior - Breakfast
Superior Executive-Breakfast
Superior Executive - 3D2N Family Fun Package
Superior Executive -2D1N Family Fun Package
Superior Executive -4D3N Family Fun Package
Superior Executive - Couple Escapade
Superior Executive
Superior Executive - Couple Escapade
Superior Executive - Family Fun Package A
Superior - Room Only
Superior - Breakfast - Advance Purchase 21 Days
Superior Executive-Breakfast-Advance Purchase 21 Days
Superior Executive - Family Fun Package B
Superior Executive -5D4N Family Fun Package
Superior Executive -6D5N Family Fun Package
Superior - Breakfast - Advance Purchase 14 Days
Superior Executive-Breakfast-Advance Purchase 14 Days


When would you like to stay at this hotel?

Features of Hotel Sunway Pyramid Tower East

24-hour front desk

airport transfer

business center

car park

coffee shop


currency exchange


facilities for disabled guests

laundry service

luggage storage

meeting facilities




safety deposit boxes


vending machine

Sports and Recreation

fitness center

outdoor pool



free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken


Chinese (Cantonese)

Chinese (Mandarin)




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Known as a perfect holiday retreat, Hotel Sunway Pyramid Tower East is simply the ultimate destination for groups of friends, family or lovers. Located in the heart of a theme park and a mega shopping and entertainment mall, guests will be delighted to surf the world’s largest man-made beach, take a stroll through the longest and highest bridge in Kuala Lumpur, go riding on the roller coasters, or go shopping at Sunway Pyramid, home to over 900 stores. This 4-star property boasts 534 rooms that are sophisticated and elegantly designed. Guests may enjoy the landscaped swimming pool, fitness center and cross-signing privileges at the food and beverage outlets located at the extended premises. All in all, Hotel Sunway Pyramid Tower East is a perfect hideaway from the workloads. Known as a perfect holiday retreat, Hotel Sunway Pyramid Tower East is simply the ultimate destination for groups of ... see more
Please be informed that Sunway Lagoon Theme Park is open daily from 10am - 6pm

Please note that guest must be a minimum of 18 years old to reserve a guestroom and check-in.

Kindly take note that Sunway Resort Hotel & Spa is a smoke-free hotel with all guestrooms and enclosed public areas being Smoke-Free Zones. Non-adherence of hotel Smoke-Free Policy in guestrooms carries a Room Recovery Fee of RM400 to be borne by the guest(s) concerned.

Effective from 1 April 2015, existing government tax would be replaced by goods and services tax (GST).

For Family Fun Package room type, please see the details regarding the child age policy in room information.

Check-in or check-out outside the mentioned hours may be subject to an additional charge.

Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s)
Must use an extra bed

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Airport Transfer Fee
181 MYR

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
20. Km

Distance to Airport
50. Km

Non-Smoking Rooms / Floors

Number of Restaurants

Number of Rooms

Reception Open Until
12:00 AM

Time to Airport (Minutes)

Year Hotel Built

Recent customer comments

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Very Good


from 4307 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (4307)
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Tan W. Business travelers Malaysia, August 31, 2015
Great Viewing

Convinient, Clean, Reasonable
The room was clean and beautiful ,staff and concierge staff were very polite and professional. Nice experience as heard that resort more exiting with family package, will planning on it next visiting here.
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Eugene Y. Solo travelers Singapore, August 30, 2015
Short yet great stay

Clean and comfortable room, pleasant and helpful staff, convenient location.
Hotel is directly attached to Sunway Pyramid via the Food Court exit, making it a really convenient place to stay at for visitors who intend to enjoy themselves at Bandar Sunway. Room was clean and comfortable, with friendly and attentive staff. I was careless to leave my tablet device in the room after departing the hotel, but the esteemed staff turned it over to the Lost & Found department and subsequently arranged for it to be returned to me safely. Two thumbs up for top-notch hospitality and integrity. Would stay here again the next time I come visiting again.
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Veronica K. Families with young children Malaysia, August 30, 2015
Nice vacation place from shopping to theme park

location, children friendly and convenient.
Great for everything except for the last night the people staying room next door is very noisy at nearly 12 midnight.
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See M. Groups Malaysia, August 30, 2015
Not worth the money

Room service is good and polite, near shopping complex and sunway lagoon recreation park. That's all.
The hotel is overrated. Lobby doesn't looks like a 4star hotel. Bed size is not as told by the receptionist prior to my booking. Flooring in the room is not good as water got clog on the floor. However, the good point is that room is clean and not smelly. Room service personnel is nice. Much to improve, but location wise is good. Might consider sunway spa and resort next time as I heard it was great.
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Eileen S. Couples Singapore, August 30, 2015
Nice and convenient hotel near the theme park

Location is good. Price reasonable as compared to sunway 5 stars hotel and comfortable rooms.
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Ing F. Families with older children Malaysia, August 30, 2015

the breakfast provided did not meet the 4 star
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See Y. Groups Malaysia, August 29, 2015
A convenient place to stay in Sunway

Location (easy access to the mall), comfortable room, easy access to food
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Ing F. Solo travelers Malaysia, August 29, 2015

a bit over price
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Muhamad A. Families with older children Singapore, August 28, 2015
Location & interior - good

Cozy & safe
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Raymond T. Families with young children Malaysia, August 27, 2015
Best Located hotel with perks

abundant choice of food stalls, complimentary entry to sunway lagoon theme park, and direct access to sunway pyramid mall.
I was a little skeptical at first because this Tower east hotel was about half the rate of the main hotel (which is side by side) but it turned out well, as both shared same facilities, and only exception was the finishing at Tower east hotel was slightly lower than the main hotel thats all. I will not complain about it since its half the price. Family got a complimentary entry to sunway lagoon (which was equivalent to 1 nite family stay- so it was like 1 nite stay was FOC), free parking, and the staff were very helpful and courteous. Hotel room looks new although its been there few years now.2 thumbs up.
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Customers like this hotel for:
Nearest transport:
  • KTM Train Station - Subang Jaya (2.8 Km)
Area recommended for:
  • family fun
  • restaurants
  • shopping
Distance to airport:
  • Subang Airport (8.8 Km)
  • Kuala Lumpur International Airport (37.8 Km)
Customer comments:
  • "Excellent service" , "Lots of entertainment" , "Near shopping center and theme park"
Top attractions in the area:
  • Sunway Pyramid (0.3 Km / 4 min walk)
  • Sunway Lagoon (0.4 Km / 5 min walk)
  • Sunway Lagoon Theme Park (0.5 Km / 6 min walk)
  • Glenmarie Golf & Country Club (4.7 Km)
Note: Distances are measured as a straight line.

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